Member Engagement Coordinator

IAPP • Portsmouth, NH

3d • Hybrid

About The Position

The Member Engagement Coordinator will work closely with volunteers to support assigned KnowledgeNet Chapters in planning and executing events throughout the year. This position will also provide member focused communications and help support Member Engagement Team initiatives.

Requirements

• Bachelor’s degree (B.A./B.S.); two or more years of related experience and/or training; or equivalent combination of education and experience.
• Proficient in MS Office applications
• Desire to learn and develop more advanced skills

Nice To Haves

• experience with SalesForce (or similar CRM) preferred

Responsibilities

• Support all components of chapter program as assigned, which may include: Building relationships with assigned KnowledgeNet Chapter Chairs and Associate Chairs; Providing administrative support for all chapter program activities; Offering guidance through the entire KnowledgeNet meeting planning and process; Providing content for quarterly KnowledgeNet communications; Escalating volunteer challenges and concerns when appropriate; Facilitating meetings and workshops to be able to effectively coach volunteers in the execution of KnowledgeNet Chapter events.
• Collaborate cross-departmentally to plan, organize and execute assigned engagement projects, which may include: events associated with Data Protection Day and the chapter program; Conference networking logistics; VIP KnowledgeNet events; Volunteer recruitment for projects hosted by other departments.
• Proficient in systems, technologies and programs necessary to complete tasks, including ensuring data accuracy and integrity where relevant
• Ensure customer service excellence and consistency
• Ability to travel internationally on occasion
• Additional duties as assigned.

Benefits

• competitive compensation package including base salary, bonus and a full range of benefits
• creative, supportive and flexible environment
• casual dress
• dog-friendly office
• summer hours
• sabbaticals after seven years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level