Member Engagement Associate

Reliant Community Credit Union • Newark, NY

5d • Onsite

About The Position

It's a beautiful thing when a career and passion come together! Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Engagement Associate (MEA)! Our MEA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces nine years in a row, is seeking to add an energetic team member for our Newark, NY branch. As an MEA at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Assure that Reliant products and services are provided to our members. Experience exciting career opportunities!

Requirements

• Professional and positive attitude, with a desire to help others
• Confidence to recommend products and services
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment independently as well as with a team
• Ability to work a flexible schedule, including Saturdays
• High school diploma or equivalent is required.
• Previous cash handling, sales or customer service experience
• Use keyboard, monitor, telephone, and other standard office equipment.
• Lift and move a minimum of 20 pounds.
• Capable of regular, reliable and timely attendance

Responsibilities

• Provide a positive member experience.
• Perform routine member transactions in a professional, confidential, and accurate manner.
• Assure that Reliant products and services are provided to our members.

Benefits

• 401k retirement plan with up to 7% match
• Paid time off including vacation, sick, federal holidays and your birthday!
• Affordable Insurances (medical, dental, vision, life) for as little as $5 a month
• An excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART)
• Branded Apparel - to truly make you feel part of the team
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED