Member Care Consultant

International Mission Board • Rockville, VA

1d • Hybrid

About The Position

The International Mission Board (IMB) is seeking compassionate, experienced counselors to join their team as a Member Care Consultant. This role is vital in preparing missionaries for service by supporting their emotional wellness, readiness, and resilience. The consultant will guide missionary candidates from application through deployment, ensuring they are spiritually, emotionally, and relationally equipped.

Requirements

• Master’s degree in psychology and/or Counseling
• 3+ years of previous counseling experience with case management and supervision
• Previous experience with clinical assessment, dealing with a broad range of clients
• Ability to commute to Rockville, VA on a regular basis
• Strong presentation skills for training and public speaking
• Strong knowledge of HIPPA and experience working with confidential medical and counseling materials

Nice To Haves

• Previous IMB field service
• Licensed mental health counselor (LPC, MFT)

Responsibilities

• Assess and advocate for candidate wellness by reviewing applications, identifying potential mental health concerns, and utilizing validated screening tools.
• Provide compassionate guidance and counseling support throughout the application and deployment process.
• Partner closely with multidisciplinary teams, including Global Deployment and Global Member Care, to evaluate candidate readiness and address concerns.
• Coordinate follow-up care, including referrals for additional assessments or counseling when needed.
• Ensure continuity of care by maintaining consistent support and communication with candidates.
• Contribute to a culture of care by participating in case consultations, team meetings, and delivering training or seminars as needed.

Benefits

• Comprehensive Medical Insurance: Choice of 3 plans, plus dental, vision, HSA and FSA benefits.
• Retirement Savings: Up to 9% employer contributions (5% employer + up to 4% match).
• Generous Time Off: Accrue 21 days of paid time off in the first year, plus 11 paid holidays and an extra week between Christmas and New Year’s.
• Volunteer Mission Trip benefits for hands-on mission experience with our overseas teams.
• Tuition Discounts: Available to help further your education.
• Short-term and long-term disability insurance, with life insurance provided by the employer. Supplemental coverage also available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level