Member Care Consultant

IMB • Rockville, VA

19h • Hybrid

About The Position

The International Mission Board (IMB) is seeking compassionate, experienced counselors to join their team as a Member Care Consultant. This role is crucial in preparing missionaries for service by supporting their emotional wellness, readiness, and resilience. The consultant will guide missionary candidates from application through deployment, ensuring they are spiritually, emotionally, and relationally equipped for their journey.

Requirements

• Master’s degree in psychology and/or Counseling
• 3+ years of previous counseling experience with case management and supervision
• Previous experience with clinical assessment, dealing with a broad range of clients
• Ability to commute to Rockville, VA on a regular basis (relocation support available)
• Strong presentation skills for training and public speaking
• Strong knowledge of HIPPA and experience working with confidential medical and counseling materials

Nice To Haves

• Previous IMB field service
• Licensed mental health counselor (LPC, MFT)

Responsibilities

• Assess and advocate for candidate wellness by reviewing applications, identifying potential mental health concerns, and utilizing validated screening tools.
• Provide compassionate guidance and counseling support throughout the application and deployment process.
• Partner closely with multidisciplinary teams, including Global Deployment and Global Member Care, to evaluate candidate readiness and address concerns.
• Coordinate follow-up care, including referrals for additional assessments or counseling when needed.
• Ensure continuity of care by maintaining consistent support and communication with candidates.
• Contribute to a culture of care by participating in case consultations, team meetings, and delivering training or seminars as needed.

Benefits

• Comprehensive Medical Insurance (3 plans, plus dental, vision, HSA and FSA benefits)
• Retirement Savings (up to 9% employer contributions: 5% employer + up to 4% match)
• Generous Time Off (21 days accrued in first year, plus 11 paid holidays and an extra week between Christmas and New Year’s)
• Volunteer Mission Trip benefits
• Tuition Discounts
• Short-term and long-term disability insurance
• Life insurance provided by the employer
• Supplemental coverage available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level