Member Associate (Kaimuki Branch)

Hawaii State Federal Credit Union • Honolulu, HI

1d • Onsite

About The Position

The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances. As a Member Associate, you are responsible for assisting with the direction and administration of Branch member service and new account opening. The Member Associate performs most complex Teller functions as needed, and balances each day’s transactions and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations. Member Associates also perform specific assigned back office duties and assists with other various duties as required.

Requirements

• Related Customer Service experience.
• Basic understanding of credit union operations.
• Basic understanding of member services and products provided.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math and typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

• Providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
• Assisting with the direction and administration of Branch member service and new account opening.
• Performing complex Teller functions as needed.
• Balancing each day’s transactions and verifying cash totals.
• Ensuring that members are promptly and professionally serviced.
• Accurately performing all operational support functions in accordance with established policies and procedures and governmental regulations.
• Performing specific assigned back office duties.
• Assisting with other various duties as required.

Benefits

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
• Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees