Member Associate (Kihei Safeway Branch)

Hawaii Sate Credit Union•Kihei, HI

1d•Onsite

About The Position

The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.As a Member Associate, you are responsible for assisting with the direction and administration of Branch member service and new account opening. The Member Associate performs most complex Teller functions as needed, and balances each day’s transactions and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations. Member Associates also perform specific assigned back office duties and assists with other various duties as required.

Requirements

Related Customer Service experience
Basic understanding of credit union operations
Basic understanding of member services and products provided
Good communication skills
Professionally appearance, dress, and attitude
Good math and typing skills
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone

Responsibilities

providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances
assisting with the direction and administration of Branch member service and new account opening
performing most complex Teller functions as needed
balancing each day’s transactions and verifies cash totals
ensuring that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations
performing specific assigned back office duties
assisting with other various duties as required

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.