(USA) Member Assist

WalmartSan Diego, CA
$19 - $27Onsite

About The Position

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club.

Requirements

  • Thrive in fast-paced environments
  • Multi-tasker at heart
  • Keep member satisfaction as your top priority
  • Can stand for long periods of time while assisting members quickly and accurately
  • Problem solver who tackles obstacles head-on to ensure each task is completed with excellence
  • Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Responsibilities

  • Maintaining a positive attitude by smiling, greeting and thanking members
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintaining a clean, neat, and member-ready area
  • Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
  • Provides member service by acknowledging the member and identifying member needs assisting members resolving member issues and concerns promoting the companys products and services organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
  • Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
  • Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
  • Proactively identifies members who need help actively engages them and assists them
  • Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems
  • Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
  • Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
  • Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
  • Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
  • Delivers results while putting the customer first
  • Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
  • Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
  • Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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