Fri (8:00am-2:00pm)

Welltrans•Indianapolis, IN

5d•Onsite

About The Position

WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves. WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer.

Requirements

High school diploma or equivalent required
1–2 years of call center or customer service experience
Ability to pass a criminal background check and drug screening
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong verbal and written communication skills
Excellent customer service skills, including the ability to assist members professionally in challenging situations
Ability to understand and follow written and verbal instructions and take direction from supervisors
Professional appearance and demeanor
Ability to communicate effectively with individuals at all levels and from diverse backgrounds

Benefits

Guaranteed 18 hours per week
Reliable, consistent hours you can count on with no fluctuating schedules
Weekly pay
Flexible scheduling options
Opportunity to pick up additional hours
Clear path to full-time positions
Advancement into specialized roles (Routing, Escalations, QA, and Leadership roles)
Hands-on experience in healthcare operations
Team-focused environment with leadership support
Ongoing training and skill development
Recognition for strong performance and reliability
Structured scheduling with predictable time off
3 weeks of full-time paid training