Member Advisor - Full Time

TRUE Community Credit Union•Saline, MI
•$18 - $21•Onsite

About The Position

TRUE Community Credit Union is growing and expanding its presence in the Saline community with a new downtown branch. They are seeking a Full-Time Member Advisor to join their team during this period of growth. The Member Advisor will assist members with everyday banking needs, build relationships, provide financial solutions, and deliver exceptional customer service in a welcoming, community-focused environment. This role is suitable for individuals with prior experience as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate who are passionate about helping people, building relationships, and making a positive impact.

Requirements

  • High school diploma or GED required
  • One year of banking, retail, cash handling, customer service, sales, or related experience preferred
  • Strong communication and relationship-building skills
  • Ability to multitask in a fast-paced environment
  • Comfort using technology and learning new systems

Responsibilities

  • Help members with their everyday banking needs.
  • Provide personalized financial solutions.
  • Process deposits, withdrawals, transfers, loan payments, and other account transactions with accuracy and efficiency.
  • Open and maintain deposit accounts.
  • Assist with consumer loan applications.
  • Educate members on fraud prevention and account security.
  • Recommend products and services that support members' financial well-being.
  • Deliver outstanding customer service.
  • Identify member needs.
  • Build lasting relationships through every interaction.

Benefits

  • Medical, Dental & Vision insurance
  • Employer-paid short-and-long term disability insurance
  • Paid Time Off (PTO)
  • 12 paid holidays
  • 401(k) with company match
  • Pension plan
  • TRUE Cares Paid Family Leave for birth, bonding, adoption and end-of-life
  • Gym membership reimbursement
  • Tuition reimbursement
  • Growth and development opportunities
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