Part-Time Meetings & Events Server S02, The Statler Hotel

Cornell UniversityIthaca, MI
4dOnsite

About The Position

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. This Position: While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. A Meetings and Events Server’s primary responsibility is to provide superior personalized service to our guests while serving food and beverages. In addition to general food and service knowledge, the server must hold a high level of competency regarding beer, wine, spirits, and cocktails. Additionally, our servers serve as educators and mentors to our student staff. Servers work closely with students to cultivate hospitality and leadership skills. Other job duties include presenting and processing guest payment, maintaining and requisitioning stock, setting up and/or breaking down of the floor, maintaining proper cleanliness of service area, and other side duties. Schedules are variable depending on business needs and may require evening, weekend, and holiday work hours.

Requirements

  • Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
  • Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
  • Must be a minimum of 18 years of age to serve alcohol.
  • 1+ years serving experience
  • Must be knowledgeable in the sale and service of alcoholic beverages.
  • Basic reading and writing skills required.
  • Ability to learn Point of Sale systems and functions.
  • Able to work standing for extended periods of time.
  • Able to work flexible hours with variable start/end times, evenings, holidays, weekends, special events, a work schedule that may be subject to change on short notice.

Nice To Haves

  • 3+ Years Serving Experience
  • Experience in high volume bar environment.
  • Previous management experience.
  • Safety certification in food handling; is knowledgeable of food allergens.

Responsibilities

  • provide superior personalized service to our guests while serving food and beverages
  • presenting and processing guest payment
  • maintaining and requisitioning stock
  • setting up and/or breaking down of the floor
  • maintaining proper cleanliness of service area
  • other side duties
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