Meetings & Events Manager
Montage Hotels & Resorts•San Diego, CA
•Onsite
About The Position
The Meetings & Events Manager will be responsible for planning and executing groups turned over by the Group Sales and Catering Sales teams. They will oversee coordination of all aspects of contractual agreements including room blocks, food and beverage and special concessions. They will work closely with various operating departments to ensure smooth execution of all onsite details and maintain strong relationships with clients to encourage repeat business.
Requirements
- Previous Catering or Event Operating experience strongly preferred
- Luxury hotel experience strongly preferred
- Familiarity with food and beverage basics, menu planning and private/group event coordination
- Ability to effectively communicate with guests, management, and co-workers
- Knowledge of current event trends
- Computer proficiency and ability to work with Delphi, Opera, Excel and Microsoft Office programs
Responsibilities
- Develop relationships with all incoming groups and clients to ensure clear communication of planning deadlines, revenue requirements and hotel offerings.
- Provide clients with the resources needed to effectively plan meetings and events while encouraging increased food and beverage and misc. spend beyond contracted revenues
- Keep up with current event trends to provide creative setups, menus, and programming to clients
- Track room block performance, routing instructions and guestroom-related concessions to ensure accurate onsite reporting and post-event billing
- Detail and distribute accurate group information to operating departments via Banquet Event Orders and Group Resumes in a timely manner
- Participate in regularly-scheduled operations meetings to ensure pertinent information, changes and pop-up details are communicated as needed
- Foster strong relationships and effectively communicate with all hotel departments so that they are set up for success at all times
- Liaise onsite between clients and operating departments to ensure smooth program execution and overall success for planners, clients and attendees
- Adapt well to unexpected challenges onsite and offer creative problem-solving solutions to turn around the group or guest experience
- Offer post-event meetings to discuss feedback, review billing and facilitate potential rebooking
- Additional duties as assigned by Director of Meetings & Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
