Meetings and Events Venue Sourcing Manager

Emota•Philadelphia, PA

5d•Remote

About The Position

You will lead the global process working with the Global Venue Sourcing Director in the UK to manage and develop a new and existing client base to its full potential. By producing high-quality inspirational event management and venue proposals and concepts you will ensure client satisfaction is in the front of your mind. This role includes national and international travel.

Requirements

Live within eastern or central timezones within the US. This is required due to working closely with a UK team and European clients
A developed understanding of global venues (hotels, conference centers etc.)
Established relationships with hotel chains and DMCs and a respect to treat our supplier partnerships as equals
Client liaison skills
Team motivator and professional team member
A focus on accuracy, consistency and dedicated to customer service
Intermediate level Excel (can maintain complex spreadsheets) and Microsoft Office Suite
With enthusiasm in abundance, you will be organised
The flexibility and desire to travel both nationally and overseas

Responsibilities

Manage both internal and external client communications and associated timelines
Foster the development of your client account by managing relationships through operational delivery
Understand client business structure, products, policies and personnel
Assist Account Teams and Sales and Marketing with information required for client presentations within allocated accounts
Meet all client service level agreements and key performance indicators
Attend important operational client planning and debrief meetings
Ensure full understanding and delivery of ABPI and Pharma Guidelines
Present a full knowledge of US and international destinations and venues particularly larger venue capacity
Have a full knowledge of industry standard venue finding technology tools
To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach
Deliver financial aspects of events following company processes
Help with identification and documentation of cost avoidance / saving measures
Comply with company and client invoicing processes
Help with scope management
To manage and achieve all financial aspects of the event at a project team level
To maximize revenue generation from allocated/targeted accounts, ensuring all targets are achieved