Meeting & Event Services Manager

Edgewood Tahoe Resort•Stateline, NV

2d•Onsite

About The Position

The Meeting & Event Services Manager is responsible for the planning, coordination, and flawless execution of meetings, conferences, weddings, and special events at Edgewood Tahoe Resort. This role serves as the primary liaison between clients and resort operations teams following the sales process, ensuring every event detail is executed to the highest luxury hospitality standards. The ideal candidate is highly organized, service-focused, and experienced in managing complex event logistics. This position requires strong collaboration with culinary, banquet, conference services, and resort operations teams to deliver seamless and memorable guest experiences.

Requirements

Minimum of 3 years of experience in event services, conference services, luxury hospitality, or event planning
Strong experience coordinating meetings, weddings, corporate events, and special functions
Exceptional organizational and project management skills
Strong interpersonal and communication abilities with a client-service mindset
Ability to manage multiple events and deadlines simultaneously in a fast-paced environment
Detail-oriented with strong problem-solving and decision-making skills
Proficiency in event management systems, CRM software, and Microsoft Office Suite
Ability to work flexible schedules, including nights, weekends, and holidays

Responsibilities

Serve as the primary point of contact for clients from contract handoff through event completion
Plan, coordinate, and manage all meeting and event logistics, timelines, and service details
Conduct planning calls, site visits, and pre-event meetings with clients to confirm expectations
Develop and maintain accurate Banquet Event Orders (BEOs), room setups, timelines, and event diagrams
Coordinate menu selections, décor, audiovisual needs, transportation, and special requests
Partner closely with culinary, banquet, housekeeping, front office, and operations teams to ensure seamless execution
Communicate all event details clearly and timely to internal departments
Manage event changes, last-minute requests, and on-site client needs with professionalism and urgency
Monitor event budgets and billing details to ensure accuracy and profitability
Oversee event execution on-site, ensuring service standards and client expectations are exceeded
Conduct post-event follow-up and gather client feedback to support continuous improvement
Maintain detailed records of event details, service notes, and client preferences
Support the overall guest experience by anticipating needs and delivering personalized service
Perform other related duties as assigned to support the success of the department and resort operations