PLANNER, MEETING/EVENT

Compass Group•New York, NY

1d•$78,000 - $85,000•Onsite

About The Position

The Meetings & Events Planner will join the Workplace team and operate independently and with the events team to plan and execute internal meetings & events onsite for the client's NY Corporate Office. They will coordinate event delivery across all Workplace departments, communicating with the appropriate stakeholders, and ensuring quality assurance. This is a one year temporary role with the potential to become permanent. All office interactions are expected to be conducted with a high degree of hospitality and professionalism. The overall scope includes: • Coordinates services for meeting and events, such as setup, facilities, communicating catering and AV needs, wayfinding, special needs/assistance requirements, and security • Works closely with reception, facilities, local technology, and other Workplace departments to ensure quality service leading up to and on event day • Use technology to manage the planning processes for meetings and events, including registrations, approvals, budget and actual spend, calendars, logistics, attendee registrations, etc. • Ensure support for assigned meeting and events and completion of procurement processes like purchase orders, billing and final reconciliation • Establish relationships with internal (cross-functional) groups to ensure consistent delivery of service and resolve all escalations related to meetings or events appropriately • Create event portfolio to show space set up options and other event options to clients upfront • Manage relationships and contracts with service providers to deliver value-added services and competitive costs • Monitor and manage compliance with existing policy and recommend changes to align with changing business needs • Provides support to communicate policy to Accenture personnel and external suppliers • Comfortable assisting with any Workplace position and showcasing a willingness to help wherever needed

Requirements

Passionate about customer service
Critical thinking and problem-solving skills
Ability to take ownership and make decisions independent of client involvement (proactive)
Proven ability to work independently and as a team member
Willing to step outside role to complete tasks in other areas of the Workplace
Excellent communication skills (written and oral)
Excellent organizational, multitasking and time management skills
Highly responsive, flexible and adaptable
High level of professionalism
Ability to work with highly confidential material and maintain confidentiality
Seeks out challenges and opportunities to grow
Business partner attitude and approach
Ability to work with all levels of personnel
High business acumen

Nice To Haves

3-5+ years of meeting planning experience in a hospitality or professional setting
2-3+ years planning and executing high-end internal and/or external client/customer-facing events
2-4+ years in a customer service role
Extensive knowledge of food & beverage industry trends, and dietary restrictions
Experience with a network of catering vendors

Responsibilities

Coordinates services for meeting and events, such as setup, facilities, communicating catering and AV needs, wayfinding, special needs/assistance requirements, and security
Works closely with reception, facilities, local technology, and other Workplace departments to ensure quality service leading up to and on event day
Use technology to manage the planning processes for meetings and events, including registrations, approvals, budget and actual spend, calendars, logistics, attendee registrations, etc.
Ensure support for assigned meeting and events and completion of procurement processes like purchase orders, billing and final reconciliation
Establish relationships with internal (cross-functional) groups to ensure consistent delivery of service and resolve all escalations related to meetings or events appropriately
Create event portfolio to show space set up options and other event options to clients upfront
Manage relationships and contracts with service providers to deliver value-added services and competitive costs
Monitor and manage compliance with existing policy and recommend changes to align with changing business needs
Provides support to communicate policy to Accenture personnel and external suppliers
Comfortable assisting with any Workplace position and showcasing a willingness to help wherever needed