Medicine Remote Care Coordinator

University of Maryland Faculty Physicians • Baltimore, MD

13h • Remote

About The Position

Provides in office patient outreach, care coordination, documentation and EPIC management. Schedules follow-up appointments, reviews discharge instructions with the patient and being the main point of contact for any post-procedure follow-up questions. Residents from the following states would be considered. Alabama, Delaware, Florida, Georgia, Pennsylvania, Tennessee, Texas, & Maryland.

Requirements

• High school diploma or general education degree (GED) required
• Graduation from an accredited training program (school) or 5 plus years of supervised work experience in a medical setting.
• Medical Assistant certification (such as NAHP, NCCT, AAMA, NHA, AMT, etc.) is required
• Prior outpatient clinic or physician practice experience is required
• EPIC experience is required
• Working knowledge of software used by department
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work in a team environment.
• Must be self-motivated and self-starter
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

Nice To Haves

• Experience with CCM, PCM, or Remote Patient Monitoring (RPM) preferred but not required

Responsibilities

• Conducts patient outreach calls for various programs: Chronic Care Management (CCM), Principal Care Management (PCM), and Remote Patient Monitoring (RPM).
• Coordinates and schedules patient follow-up appointments, reviews discharge instructions with the patient.
• Documents patient interactions and care activities in EPIC.
• Reviews and updates patient medications, labs and patient information.
• Assists with Remote Patient Monitoring (RPM) to include patient support and documentation.
• Monitors provider in-baskets and assists with patient communication.

Benefits

• The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.
• Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.
• University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED