Medication Therapy Management (MTM) Pharmacy Technician - Closed Door Pharmacy

The Kroger Co. • Columbus, OH

31d

About The Position

Answer patient inquiries through telephone calls and/or e-mail, problem-solve
with patients and enter data into Pharmacy applications and vendor platforms.
Serve as the initial point of patient contact, both inbound and outbound related
to specific assigned area. Provide support for patient escalation and serve as a
mentor for the Patient Services Technician role. Demonstrate the company's core
values of respect, honesty, integrity, diversity, inclusion and safety

Responsibilities

• Answer patient inquiries through telephone calls and/or e-mail
• Problem-solve with patients
• Enter data into Pharmacy applications and vendor platforms
• Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area
• Provide support for patient escalation
• Serve as a mentor for the Patient Services Technician role
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed