Medication Support Specialist
AICA Orthopedics, P.C.•Atlanta, GA
•Onsite
About The Position
This is a real first step into healthcare, not a dead-end desk job. You'll support patients, providers, and pharmacy staff while learning how medication workflows actually work. Do it well, and there's a clear path up to Medication Support Specialist II. We're looking for dependable, detail-oriented people who want to grow — not just clock in.
Requirements
- High school diploma or equivalent
- Strong communication and people skills
- Attention to detail and basic computer skills
- Ability to keep information confidential (HIPAA)
- A genuine interest in building a healthcare career
Nice To Haves
- Enrolled in or completed a Medical Assistant or healthcare program
- Customer service or healthcare experience
- Familiarity with medical terminology or EHR systems
Responsibilities
- Greet and help patients in person and by phone
- Answer routine prescription and process questions (and route clinical ones to licensed staff)
- Prepare refill requests and keep patient records accurate
- Manage calls, messages, and follow-ups so nothing falls through
- Keep documentation organized and audit-ready
- Help stock supplies and flag low inventory early
Benefits
- Competitive pay based on experience
- Clear promotion path
- Paid training and mentorship
- Full benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
