Medication History Pharmacy Technician 7 x 7

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Medication History Pharmacy Technician obtains and documents the best possible medication history for patients admitted to the hospital, supporting medication reconciliation. Technicians claim patients from a work list based on location and scheduled shift assignment, conduct structured interviews with patients or caregivers, and document findings in the electronic medical record. Discrepancies are communicated to providers or pharmacists for resolution. Under pharmacist direction, the technician assists with documenting and clarifying medication histories, processes and interprets histories obtained by physicians and nurses, and completes documentation in a computerized system. The role involves communicating with patients, caregivers, providers, and pharmacies; maintaining patient profiles; reviewing records for allergies, duplicate medications, and last doses; checking profile accuracy; working with medication automation systems; performing departmental projects and quality assurance work; and maintaining an organized work area and required certifications and competencies. This is an onsite role with six months of training at Butterworth Hospital in Grand Rapids, Michigan. After training, there may be an opportunity to pick up shifts from an open remote shift list, subject to additional criteria; no remote shifts are scheduled for this position. The schedule is 8:00 p.m. to 6:30 a.m., Wednesday through Tuesday, seven days on and seven days off, with every other weekend worked. Weekly scheduled hours are 36.

Requirements

  • High school diploma or equivalent.
  • One year of relevant pharmacy experience.
  • Michigan pharmacist intern license or Michigan pharmacy technician license, required upon hire.
  • PTCB Certified Pharmacy Technician (CPhT) certification or NHA ExCPT certification, required within 90 days.

Nice To Haves

  • Associate degree in healthcare or a related field.
  • Two years of retail pharmacy experience.
  • Full pharmacy technician licensure and national certification, such as PTCB or ExCPT.

Responsibilities

  • Obtain and document patient medication histories through structured interviews with patients or caregivers.
  • Provide technical assistance with documentation and clarification of medication history lists under pharmacist direction.
  • Process, enter, and interpret physician- and nurse-obtained medication histories and complete full history documentation in the computerized system.
  • Clarify medication history information by communicating with providers, patients, caregivers, and pharmacies.
  • Communicate medication discrepancies to providers or pharmacists for resolution.
  • Provide customer service as a liaison between the pharmacy department and patients or caregivers, and interact with prescribers as needed.
  • Assist in maintaining patient profiles and check and verify their accuracy.
  • Review profiles for allergies, duplicate drugs, and last doses, and bring findings to the pharmacist’s attention.
  • Work with multiple medication automation systems.
  • Perform special projects for the department.
  • Maintain a clean and organized work area.
  • Maintain requirements for CPhT certification and complete assigned Corewell Health competencies by their due dates.
  • Perform quality assurance data collection, collation, and presentation.

Benefits

  • Comprehensive benefits package addressing financial, health, and work-life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection and home and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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