Pharmacy Medication History Technician

UNC Health•Goldsboro, NC

4d•Onsite

About The Position

The Pharmacy Medication History Technician obtains and documents patients’ current pre-admission medications in the hospital’s electronic medical record, ensuring the information is accurate and up to date for providers, nurses, and pharmacists during admission, discharge, and transitions of care. The role also supports pharmacy services, medication dispensing and inventory management, medication safety, and regulatory compliance. The position is onsite at Wayne UNC Health Care and is full-time, with a rotating schedule and 40 standard hours per week.

Requirements

High school diploma or equivalent.
Completion of a certified pharmacy technician training program.
Register as a Pharmacy Technician with the North Carolina Board of Pharmacy within 30 days of employment.
Pharmacy technician certification from the Pharmacy Technician Certification Board (PTCB).
Ability to obtain the PTCB Medication History Certificate.
Knowledge of drug names and medical terminology.
Basic math skills.
Excellent interpersonal skills and ability to provide excellent customer service to teammates, patients, supervisors, and providers.
Attention to detail and a good work ethic.
Ability to prioritize responsibilities in a high-volume environment.
Ability to read, write, and communicate effectively in English.
Proficiency with MS Office and ability to learn new pharmacy software rapidly.
Ability to tolerate latex products and exposure to hazardous drugs.
Ability to stand or walk on uncarpeted floors and work in close conditions for the duration of a shift.

Nice To Haves

Prior experience in a hospital or retail pharmacy is preferred.

Responsibilities

Interview patients, family members, guardians, and others to obtain complete medication histories.
Communicate with providers, retail pharmacies, living facilities, and others to obtain additional medication-history information and verify accuracy.
Document medication histories in patients’ electronic medical records.
Notify pharmacists of discrepancies or potential patient-safety issues identified while obtaining medication histories.
Communicate with staff and other care providers regarding assigned duties.
Respond to and triage customer requests for pharmacy services, such as medication delivery and drug information.
Operate and support automated dispensing technology to supply correct medications for individual patients according to pharmacist and provider orders.
Order, receive, restock, and rotate inventory, and manage expiration dates.
Contribute to process-improvement projects.
Complete regulatory compliance inspections of medication storage areas, including inspections and/or controlled-substance inventories and other required regulatory documentation.
Follow controlled-substance policies and departmental policies and procedures, ensuring accurate dispensing and documentation of controlled substances.
Ensure necessary safety and quality control in the medication-use system.
Remain available and flexible to work varied schedules as required to ensure coverage for the area.