Medication Clinic Nurse Supervisor

City of Portsmouth•Portsmouth, VA

About The Position

The Medication Clinic Nurse Supervisor supervises the operations and services of the Outpatient Medication Management Clinic provided by registered nurses and licensed practical nurses. The position works under general supervision and reports to the Clinician Manager and/or Medical Director, as applicable. It oversees program operations, nursing services, staff, clinic scheduling, administrative functions, medication management, and compliance with applicable regulations. The supervisor coordinates assessment, case coordination, service delivery, program evaluation, documentation, and quality assurance. The role includes supervising staff and supporting staff development, training, performance management, employee relations, budgeting, and succession planning. It also provides psychiatric nursing services, oversees medication administration and monitoring, and offers education and care coordination to clients and families. The position builds cooperative relationships with health care providers, agencies, community organizations, and families to coordinate services. The position requires a registered nurse license in Virginia, First Aid and CPR certification or the ability to obtain them within 90 days of hire, an acceptable background check, and a valid driver's license with an acceptable driving record. During a declared city emergency, the employee is required to work shelter duty and may be assigned duties needed to ensure community safety and care. The City of Portsmouth is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

Graduation from an accredited registered nursing program.
Three to five years of progressively responsible experience providing psychiatric nursing services, including nursing staff supervision and program management, or an equivalent combination of training and experience providing the required skills, knowledge, and abilities.
Current licensure as a registered nurse in the Commonwealth of Virginia.
Red Cross First Aid and CPR certifications, or the ability to obtain them within 90 days of hire and maintain them as a condition of employment.
Acceptable general background check, including local and state criminal history and sex offender registry checks.
Valid driver's license with an acceptable driving record.
Must not be listed as having a founded child abuse or neglect complaint.
Ability to operate standard automated office equipment, including telephones, calculators, copiers, computer terminals, and facsimile machines.
Ability to exert up to 50 pounds of force occasionally and up to 25 pounds to lift, carry, push, pull, or otherwise move objects or resisting individuals.
Ability to read program and policy manuals, patient charts, medication and pharmaceutical references and labels, and administrative documents; prepare patient charts and a range of service, program, disability, relief, insurance, and administrative reports and forms.
Ability to communicate effectively in spoken and written English using administrative, pharmaceutical, and nursing terminology.
Ability to apply logical thinking, interpret technical or medical instructions, perform basic mathematical calculations and percentages, and coordinate hands and eyes while using nursing supplies and equipment.
Ability to handle confidential records with discretion and establish and maintain effective working relationships.
Ability to perform under varying levels of stress, including emergency situations.

Nice To Haves

Bachelor of Science or Master of Science in Nursing.
Experience with opioid replacement services.

Responsibilities

Coordinate and supervise development, implementation, and monitoring of medication management clinic operations and services.
Supervise and/or provide program services, case coordination, initial and ongoing assessments, service delivery revisions, program evaluation, documentation, and psychiatric nursing duties.
Review new admissions and ensure discharged clients are properly closed out.
Prepare correspondence, letters, memos, and program reports as requested.
Monitor and ensure accurate maintenance of consumer records and electronic health records.
Supervise assigned staff and division administrative functions, including budget preparation, expenditure monitoring, staff development and training, succession planning, performance management, employee relations, and work assignment.
Provide in-service training and ensure registered nurses and licensed practical nurses are cross-trained for both clinics.
Orient and coordinate psychiatrists and oversee clinic scheduling.
Respond to requests for assistance with coordination, troubleshooting, problem solving, and crisis resolution from staff, departments, clients, families, and others involved in client care.
Oversee medication management and administration in compliance with Pharmacy Board regulations; supervise nurse medication administration, including administration of long-acting, time-released injectable medications.
Screen and monitor medication side effects and support effectiveness and compliance with prescribed medications and methadone services.
Provide clients and families with education about medicines, medical issues, mental illness, HIV, substance use, health, and lifestyle issues; provide supportive counseling and care coordination, including assistance obtaining treatment, rehabilitation, support, and crisis intervention services.
Establish and maintain cooperative relationships with psychiatrists, physicians, public and private agencies, city departments, community organizations, and client families to promote programs and coordinate services.
Review and audit records and ensure compliance with state, federal, Department of Behavioral Health and Developmental Services, and other applicable regulations.
Provide input into program budgets and monitor designated program expenditures and revenue sources.
Perform other related work as required; individual assignments are determined by the supervisor based on workload and departmental needs.
In a declared city emergency, perform shelter duty and other duties required to provide for community safety and care.