Medication Adherence Liaison | Specialty Pharmacy

Singing River Health System • Pascagoula, MS

20h • Onsite

About The Position

The Medication Adherence Liaison, under the supervision of a licensed pharmacist, ensures patients receive the correct medication and packages and labels prescriptions. This role complies with the standards, ethics, laws, and regulations governing the practice of pharmacy, including the MS Board of Pharmacy and all accrediting organizations as applicable. Critical to this position is a person who is able to establish strong and credible relationships with patients, clinicians, and pharmacy staff. Applicants should be results-oriented with a positive outlook and a clear focus on high patient quality and service. A natural forward-planner who critically assesses their own performance. Mature, well-presented, professional, and comfortable in dealing with others both in-person and on the phone. The applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view. Most importantly, the person must be able to work as a member of a close-knit team.

Requirements

• High school graduate or equivalent required.
• Must be a registered Pharmacy Technician by the Mississippi State Board of Pharmacy.
• 3-5 years’ experience.
• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations is required.
• Must work with the realization that errors may have serious consequences to patient care.
• Must possess superior customer service skills and professional etiquette.
• Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.).
• Must have intermediate knowledge of MS Outlook and Word.
• Must be able to understand basic pharmaceutical and medical technology.
• Must have knowledge of sterile procedures and techniques.
• Must be knowledgeable of medical abbreviations, medication strengths, IV solutions, generic and brand name medications, and basic pharmacy operations.

Nice To Haves

• Graduate of a pharmacy technician training program preferred.
• Certification as a Pharmacy Technician by the Pharmacy Technicians Certification Board (PTCB) OR the National Healthcare Association (NHA) preferred; certification must be maintained as specified or required by the examining authority.
• Preferred 5-8 years as a Pharmacy Technician.

Responsibilities

• Ensures patients receive the correct medication.
• Packages and labels prescriptions.
• Complies with the standards, ethics, laws, and regulations governing the practice of pharmacy, including the MS Board of Pharmacy and all accrediting organizations as applicable.
• Establishes strong and credible relationships with patients, clinicians, and pharmacy staff.
• Works as a member of a close-knit team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED