Medication Access Technician

HopeHealth Inc Florence, SC, US, SC
Onsite

About The Position

The Medication Access Technician at HopeHealth is responsible for efficiently completing all prior authorizations required on eligible prescriptions sent to HopeHealth Pharmacy and processing patient assistance program applications on behalf of patients. The Medication Access Technician will also assist the Clinical Pharmacy Department with various clerical tasks, special projects and initiatives as needed.

Requirements

  • Licensed Pharmacy Technician or Certified Medical Assistant.
  • Minimum of 2 years of work experience in a retail pharmacy or clinical setting.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to maintain accuracy while managing multiple tasks.
  • Proficiency in using computer systems and software applications.
  • Must obtain a license as a registered technician within two weeks of hire if not already licensed.

Nice To Haves

  • Mastery of pharmacy billing software and adjudication systems.
  • Proficiency in gleaning relevant information from an electronic medical record.
  • Experience with insurance prior authorization processes and procedures.
  • Familiarity with insurance formularies and medication coverage guidelines.
  • Proficiency in Microsoft applications, including but not limited to Excel, Word, PowerPoint

Responsibilities

  • Assess most appropriate pathway for medication access to maximize patient benefit and minimize cost
  • Process and track prior authorizations for prescriptions sent to any HopeHealth Pharmacy when there is sufficient information available for prior authorization submission
  • Assist patients with enrollment in manufacturer assistance programs
  • Coordinate copay assistance and financial support programs
  • Maintain knowledge of available assistance resources
  • Communicate with patients, providers, payers, and manufacturers
  • Assist the Clinical Pharmacy Department with clerical tasks, such as data entry, report generation, documentation management and patient outreach calls.
  • All other duties as assigned
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