Medication Access Coordinator

Trinity Health•Mason City, IA

5d•Onsite

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne North Iowa is the largest provider of health care services in our region, and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private, not-for-profit health care center, licensed for 346 beds, which serves more than 400,000 inpatients and outpatients each year. In addition, MercyOne North Iowa is a teaching institution. We conduct a Family Medicine Residency, Internal Medicine Residency, Cardiology Fellowship, Hospice and Palliative Medicine Fellowship, PGY1 Pharmacy Residency and a School of Radiologic Technology. MercyOne North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory, nursing, paramedic, rehabilitation, medical assistants, pastoral services, physicians and many other medical fields. Join the MercyOne Family! We are looking to hire a Medication Access Coordinator! As a Medication Access Coordinator at MercyOne, you will: Provide integrated support to patients, pharmacists, and other clinicians by facilitating our medication adherence and prescription assistance programs and is related to the growth and maintenance of Pharmacy business operations Work closely with patients, clinicians, and our specialty pharmacy business line to deliver a full continuum of medication adherence support utilizing various tools and applications Be responsible for performing assigned tasks that require ability for independent judgment and increased competency skills relating to patient medication therapy Be responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management

Requirements

High School diploma or GED required
Must be at least 18 years of age
At least 3 years of experience in pharmacy-related tasks, including health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures
Proficiency in Microsoft Office products
Completion of Mandatory Reporter training within 3 months of hire, with competency assessments in patient care, confidentiality, and regulatory compliance completed annually

Nice To Haves

CPhT (Certified Pharmacy Technician), MA (Medical Assistant), or LPN (Licensed Practical Nurse) certification preferred
Knowledge of Electronic Medical Records systems highly preferred
Ability to work across business lines effectively and communicate clearly with colleagues and patients/customers
Knowledge of health care payers and specialty pharmacy operations highly preferred
For roles in the pharmacy department, candidates must have a Certified Pharmacy Technician (CPhT) license or be licensed as a Pharmacy Technician Trainee with certification required within the state’s legally mandated timeframes

Responsibilities

Provide integrated support to patients, pharmacists, and other clinicians by facilitating our medication adherence and prescription assistance programs and is related to the growth and maintenance of Pharmacy business operations
Work closely with patients, clinicians, and our specialty pharmacy business line to deliver a full continuum of medication adherence support utilizing various tools and applications
Be responsible for performing assigned tasks that require ability for independent judgment and increased competency skills relating to patient medication therapy
Be responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management