Medicare D Specialist (HHS)

Walworth County • Elkhorn, WI

23h • Onsite

About The Position

This position is responsible for assisting Medicare beneficiaries with enrollment issues regarding Medicare Part D, Medicare Part C (Advantage Plans) and SeniorCare by providing one-on-one counseling, enrollment assistance and post-enrollment advocacy. Also, provides outreach to the community and participates in community education.

Requirements

• Associate's degree, preferably in a health and human services related field and two to three years of relevant prior experience.
• Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Knowledge of Trauma Informed Care principles is essential.
• Valid driver's license.
• Proof of minimum liability auto insurance coverage.

Responsibilities

• Perform Medicare Part D drug assessments by entering consumer's drug information into the web-based Medicare Part D plan finder and providing consumer with options presented by the plan finder.
• Process SeniorCare or Medicaid applications including assisting the consumer with gathering consumer-specific information and/or completing the SeniorCare or Medicaid application.
• Perform data entry into the SHIP data base.
• Problem solve issues relating to Medicare Part D and SeniorCare, including looking at consumer-specific situations to determine why consumer is not receiving the full benefit from their drug plan or providing clarification to consumer on benefit of chosen drug plan.
• Perform outreach to clinics, pharmacies, etc. including providing pharmacies with information to share with their customers and to educate pharmacists on Medicare/Medicare Part D and how their customers can benefit (i.e. brochures, Medicare Workshop announcements, Medicare Updates, etc.).
• Participate in Medicare workshops by assisting with consumer education and assistance with set-up/planning as needed.
• Perform home visits to home bound consumers regarding SeniorCare or Medicare Part D issues, including completing a Medicare Part D drug assessment, SeniorCare application, problem solving on Medicare Part D or SeniorCare, etc.
• Demonstrate a commitment to county safety and risk management efforts.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree