Medicare Coordinator

Christensen Group•Eden Prairie, MN

1d•Onsite

About The Position

This position is responsible to manage the coordination of services to Medicare and individual health clients. The seasonal Medicare Coordinator will pride team attitude and support for the Medicare team in all areas of service. As a Client Services Advocate you are responsible for helping grow our Medicare and Individual book of business along with servicing these clients. The focus for this role is to market new, retain renewal business and contribute to agency revenue goals.

Requirements

2+ years of relevant experience preferred.
Knowledge and experience with individual health, Medicare, Medicaid, and MNsure.
Knowledge of Social Security, CMS regulations, and ancillary products.
Healthcare setting and pharmaceutical knowledge preferred.
Sales experience preferred.
Proficiency in Microsoft Office, including Excel and strong math skills.
Strong organizational, problem-solving, time-management, and communication skills.
Ability to work independently and effectively in a team environment.
Ability to maintain confidential information and respond to client and department needs.
Minnesota Life and Health Insurance License required

Responsibilities

Provide frequent, direct client interaction, including communication, scheduling, follow-up, and coordination of in-person and virtual meetings.
Manage high-volume client traffic, particularly during the eight-week Open Enrollment period, which may include approximately 2,000 client calls.
Process and accept CMS applications during Open Enrollment and manage required client documents, applications, and supporting materials.
Work efficiently in a fast-paced environment while managing multiple priorities, deadlines, and client needs.
Utilize EPIC, Medicare CRM tools, carrier platforms, MedicareConnector, and other systems to support client service and operations.
Create presentations and client-facing collateral, and assist with hosting and co-hosting educational and community events.
Assist with client mailings, plan materials, and other administrative and operational needs.