Medicare Community Outreach Specialist

HealthPartners•Bloomington, MN

7d•Hybrid

About The Position

HealthPartners is hiring a Medicare Community Outreach Specialist. The Medicare Community Outreach Specialist’s primary responsibility is to grow HealthPartners Medicare membership through direct-to-consumer sales of Medicare plans via group community presentations, public events and B2B meetings.

Requirements

Bachelor’s degree with emphasis on business, marketing, communications, health care or 1-2 years of equivalent Medicare plan sales experience.
Valid Minnesota Life and Health insurance license
Current, valid, unrestricted Minnesota driver’s License free of major traffic violations or a pattern of repeated violations for the last 3 years and daily access to a reliable, insured vehicle.
Knowledge of Original Medicare, Medicare Advantage, Medicare Supplement and Medicare Special needs plans.
Strong public speaking skills and experience.
Ability to represent HealthPartners both effectively and favorably to internal and external audiences.
Consultative sales experience.
Excellent organizational, time management and problem-solving skills.
Intermediate skill level for Microsoft Excel and Word.
Experience working with CRM systems.
Must be able to travel and work independently.

Nice To Haves

Two or more years of Medicare Plan sales experience.
Business to Business (B2B) sales experience.
Demonstrated knowledge and experience working with Minnesota Medical Assistance (Medicaid) programs and Medicare Special Needs Plans.
Previous Medicare certification such as AHIP Medicare Training
Experience using Microsoft Teams.
Experience working with Microsoft Dynamics CRM.

Responsibilities

Schedule and deliver face to face and virtual Medicare community presentations to appropriate audiences and represent HealthPartners Medicare and Medicare Special Needs Plans at various community events in a public relations role.
In collaboration with sales leadership, develop and execute Medicare outreach strategies and schedules.
Build and foster ongoing relationships with service providers and advocates for the Medicare population. These include, but are not limited to – counties, hospitals, clinics, nursing homes, Area Agencies on Aging and other community organizations and influencers.
Develop leads and subsequently sales from meeting/event attendees.
Effectively manage personal sales funnel from initial contact through the various stages of plan enrollment.
Answer inbound prospective member calls for Medicare health plans.
Use consultative selling methods to determine eligibility and appropriate product/plan.
Obtain prospective member enrollment or schedule follow up activity to close the sale.
Place follow up outbound calls to qualified prospects not yet enrolled.
Meet and exceed specified sales goals for Medicare health plan new member sales.
Document all sales activity appropriately in MS Dynamics CRM system.
Maintain up-to-date knowledge of Medicare and Medicaid regulatory requirements and general industry knowledge.
Provides competitive feedback information to department leadership.
Take an active role in participating in department and company initiatives, including attending meetings and involvement in special projects and training.
Manage multiple projects at the same time, spending necessary weighted time on each, prioritize and meet deadlines.
Work as a team member supporting fellow sales representatives to cooperatively meet or exceed team goals and objectives.