Temporary Medicare Benefits Consultant (Tele- Sales - Bilingual Mandarin or Korean)
About The Position
Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth. Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.
Requirements
- High School diploma or equivalent
- Strong working knowledge of Medicare and Medicaid and other government health programs/ income assistance programs.
- Experience working with senior citizens and low-income individuals.
- Experience working in Tele-sales (call center) environment.
- Active California Life and Health Insurance License is required or must obtain within 3 months of hire.
- Bilingual is required in one of the following languages: Spanish, Mandarin, Vietnamese, Cantonese, Thai, Bahasa, Korean, Tagalog, Khmer
- Positive demeanor and clear understanding of professional boundaries with members.
- Strong customer service skills.
- Member-driven service disposition
- Excellent time management skills, team approach, and basic computer skills.
- Excellent communication and presentation skills.
- Strong understanding of CMS telephone marketing regulations.
Responsibilities
- Takes inbound and makes outbound calls to prospective members.
- Sell Clever Care’s Medicare Advantage products.
- Conducts presentations using approved guidelines
- Conducts needs analysis and cost benefit analysis
- Completes enrollment into desired products.
- Set up in-person meetings and takes RSVP's to events for prospective members who do not want to enroll over the telephone.
- Understands cultural sensitivity and professional boundaries.
- Meet/exceed individual sales goals.
- Maintains adherence to HIPAA compliance in all communications regarding clients in treatment.
- Other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
