Medical Receptionist / Assistant - Mandarin or Korean
About The Position
USA Clinics Group is the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with over 170 clinics nationwide. Founded by physicians, the company is dedicated to delivering patient-first care beyond the hospital setting through life-changing, minimally invasive procedures. They are building a culture of innovation, compassion, and accountability and are looking for a Medical Receptionist/Assistant to join their team. This role involves balancing patient needs, maintaining office workflow, and supporting physicians before, during, and after medical procedures, all while ensuring an excellent patient service experience.
Requirements
- High School Diploma or equivalent, required.
- 1-2 years of hands-on clinical experience as a Medical Assistant or in a similar direct patient care role (e.g., Medical Assistant externship, CNA, HHA, Nursing Assistant, or Patient Care Technician), required.
- Experience performing clinical duties such as vital signs, patient rooming, phlebotomy, EKGs, injections, and specimen collection, required.
- Proven patient-facing or customer service experience in a fast-paced environment, required.
- Fluency in Mandarin or Korean Required
Nice To Haves
- Completion of a Medical Assistant training program and/or current CMA, RMA, or CCMA certification preferred.
Responsibilities
- Greet, room, and assist patients upon arrival, ensuring a welcoming and positive patient experience.
- Obtain and document patient vital signs, medical histories, and other clinical information in the electronic medical record (EMR/EHR).
- Perform clinical tasks such as phlebotomy, EKGs, injections/vaccinations, specimen collection, and other duties within scope of training and certification.
- Accurately document patient interactions and clinical information using EMR/EHR systems.
- Deliver exceptional patient service while managing a high volume of patient interactions in a fast-paced clinical environment.
- Utilize EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, or similar systems.
- Support patient care within a healthcare setting, including physician offices, clinics, urgent care centers, pharmacies, hospitals, or home health environments.
- Leverage bilingual communication skills to support patient interactions when applicable.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation/Sick Days)
- Paid Training (2-4 weeks)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
