MEDICALLY TAILORED MEALS DELIVERY ASSISTANT

MEALS ON WHEELS PEOPLE INC•Portland, OR

1d•$18 - $22

About The Position

Meals on Wheels People is a nonprofit organization serving older adults in the Portland Metro area through meal delivery and social connection. The Medically Tailored Meals Delivery Assistant supports daily home-delivery and meal-shipping operations for assigned contracts and programs, helping ensure participants receive nutritious meals that meet organizational quality standards and contractual requirements. The role also supports special projects and initiatives aligned with the organization’s Strategic Plan. The position assists with meal preparation, packing, shipping, delivery, volunteer coordination, and customer service. Duties include packing frozen meals in refrigerated and freezer environments; assembling shipping materials; delivering meals using refrigerated vehicles and assigned routes; supporting volunteer recruitment and engagement; maintaining vehicles, equipment, inventories, and property; and helping maintain relationships with contract partners and community stakeholders. The role requires regular interaction with participants, volunteers, staff, and community partners and may involve travel throughout Portland, Vancouver, and other assigned service areas. This is a full-time, day-shift position based in Portland, Oregon. A four-day workweek and benefits including medical, dental, vision, a 401(k) plan, pet insurance, a wellness program, professional development, an Employee Assistance Program, and mileage reimbursement are described. Language proficiency is valued; qualified candidates who pass a fluency assessment may receive an additional $1 per hour.

Requirements

High school diploma or equivalent.
Knowledge of food service standards, including proper storage, sanitation, and FIFO procedures.
Current Food Handler’s card or ability to obtain one within two weeks of hire.
Current CPR certification or ability to obtain it within six months of hire.
Ability to work respectfully and effectively with people from diverse cultural, socioeconomic, and demographic backgrounds, including older adults, people with disabilities, low-income individuals, and underserved communities.
Strong interpersonal and communication skills and ability to build positive relationships with participants, volunteers, staff, and community partners.
Strong organizational and time-management skills, attention to detail, accurate recordkeeping, and ability to prioritize tasks and adapt to changing priorities.
Proficiency in Microsoft Office Suite and other technology platforms, with ability to learn new software and database systems.
Ability to safely and repeatedly lift, carry, push, and pull up to 50 pounds.
Ability to navigate stairs, uneven surfaces, and neighborhood walkways while making deliveries and performing program duties.
Valid driver’s license, acceptable driving record, current car insurance, and reliable transportation.
Flexibility to work occasional extended hours as needed.
Ability to pass pre-employment screening, including drug testing, criminal background check, and DMV driver record check.
A satisfactory combination of experience, training, and/or education may substitute for the stated qualifications.

Nice To Haves

Associate degree or two years of work experience in Gerontology, Management, Social Work, Community Nutrition, or a related field.
Language proficiency in Spanish, Vietnamese, Russian, or other Asian or African languages; successful completion of a fluency exam may qualify for an additional $1 per hour.

Responsibilities

Assist with safe, efficient, and compliant delivery of Meals on Wheels services in accordance with organizational policies, the Food Service Manual, and applicable health and safety regulations.
Prepare, pack, and distribute meals for home delivery and shipping programs while maintaining quality, accuracy, and food safety standards.
Pack frozen meals in refrigerated and freezer environments.
Assemble shipping materials and maintain a clean, organized, and efficient meal-shipping production area.
Deliver meals to participants using refrigerated vehicles and assigned routes, potentially driving for extended periods.
Support volunteer recruitment, training, supervision, engagement, and recognition.
Provide customer service to participants, volunteers, partners, and community members.
Assist in building and maintaining relationships with contract partners, community stakeholders, and service providers.
Support the outreach Medically Tailored Meals program and other assigned programs.
Help maintain organizational vehicles, equipment, inventories, and other property in safe, operational condition.
Participate in required training, staff meetings, and professional development opportunities.
Contribute to special projects aligned with the Strategic Plan.
Support and promote the organization’s mission, vision, values, and strategic goals.
Perform other duties as assigned.