Medical Virtual Assistant - Registered Nurse (Remote)
Snapscale
•Remote
About The Position
Snapscale is looking for an experienced Medical Virtual Assistant (Healthcare Virtual Assistant - HVA) to work directly with the team at a US-based direct primary care clinic. This role is for a registered nurse and plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
Requirements
- Exceptional English communication skills, both written and verbal.
- Registered Nurse
- Strong medical office support skills, with excellent organizational and multitasking abilities.
- Experience in medical office operations, including scheduling, patient management, and billing support.
- Reliable and stable internet connection
Responsibilities
- Patient Communication, triage, scheduling, intake and registration
- Manage incoming calls and messages
- Triage patient messages — assess symptoms, provide guidance/care plans, or escalate to a provider
- Prescription refills and orders
- Enter orders for imaging, referrals, sleep studies, and more
- Documentation & Records
- Navigate and work the fax queue
- Coordinating referrals & specialist appointments
- Insurance verifications & pre-authorizations
Benefits
- Health Maintenance Organization (HMO)
- Competitive pay
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Internet allowance
- Perfect attendance bonus
- Yearly salary increase
- Opportunities for career growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
