Medical Unit Receptionist-Med/Tele

UVA Health•Culpeper, VA

5d•Onsite

About The Position

Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

Requirements

High School Diploma or GED required.
Demonstrates proficiency in verbal and written communications.
Ability to work in a stressful environment.
Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.
Computer literacy (spreadsheets, word process, packaged systems).
Knowledge of operation of general office equipment.
Interpersonal communications skills.
Detailed oriented.
Able to handle stressful situations.
Maintain organization when dealing with multiple demands/assignments.
Must be able to work independently.
Has the ability to set priorities which will expedite essential patient care.

Nice To Haves

1 year of experience in healthcare preferred.
Prior secretary experience preferred.
Experience with answering multiple phone lines.
Basic computer skills.
Excellent customer service behaviors.

Responsibilities

Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area.
Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
May be asked to perform additional duties as assigned.