Medical Transportation Driver
About The Position
Responsible for safely transporting patients to and from medical appointments, assisting with boarding and disembarking, while prioritizing the comfort and well-being of passengers with mobility challenges. Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. Wear protective clothing and equipment as appropriate.
Requirements
- High school graduate or equivalent required
- Must be 21 years of age or older with a clean driving record
- Valid driver’s license
- 0-1 Years Relevant Work Experience
- Active American Heart Association BLS certification within 30 days of hire.
- Must be HIPAA certified within 30 days of hire
- Must be Verida driver certified within 30 days of hire and repeat training twice annually.
- Must complete defensive driving course annually.
- Excellent customer service skills
- Ability to read and write in English to understand basic safety instructions and take direction from supervisors; communicate effectively with staff and customers; and respond to basic questions.
- Ability to understand spoken English to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with staff and customers response to routine questions.
- Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies with the ability to use them in varied situations.
- Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Ability to provide a high level of customer service to visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
- Ability to remain calm in stressful situations.
Nice To Haves
- Bilingual preferred.
- CNA certification preferred but not required
Responsibilities
- Safely pick up patients and transport them to their medical appointments, waiting as needed until the appointment is completed before returning them to their home.
- Monitor patient condition during transit and respond appropriately to emergencies.
- Maintain a clean and safe vehicle, by making daily inspections, ensuring it is properly equipped with necessary medical supplies and accessibility features, following all traffic laws and regulations.
- Cleaning the vehicle, inside and out, is required.
- Help patients enter and exit the vehicle, including those using wheelchairs or walkers, securely fastening mobility aids within the vehicle.
- Maintain clear communication with patients, caregivers, and dispatchers, documenting trip details including pick-up and drop-off times, patient information, and any special needs.
- Conduct pre-trip inspections, report and vehicle issues and adhere to all safety protocols to ensure passenger safety.
Benefits
- Intermittent breaks during the workday do not compromise the work.
- May be scheduled as needed including overtime.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
