Transportation Driver

Aspen Point Health and Rehabilitation•St. Charles, MO

13d•Onsite

About The Position

Help residents get where they need to go while helping ensure their medical information is accurate, organized, and secure. We are seeking a dependable, compassionate, organized, and safety-focused Transportation Driver / Medical Records Coordinator to join our skilled nursing team. This unique dual role is ideal for someone who enjoys working directly with residents while also having strong organizational and administrative skills. You will play an important part in the resident experience by providing safe and comfortable transportation to medical appointments and community destinations, while also supporting the facility through the accurate organization, maintenance, and coordination of resident medical records. You’ll work closely with nursing leadership, clinical staff, hospitals, physician offices, and other healthcare providers to help ensure residents receive coordinated, timely, and compassionate care.

Requirements

Certified Nurse Aide (CNA) in good standing, required
Successful completion of a State-Approved Nurse Aide Training Program
Valid driver’s license in good standing
Current BLS/CPR certification, required
Basic computer skills and ability to work with electronic health records or other healthcare documentation systems
Ability to manage multiple priorities, schedules, and deadlines
Strong written and verbal communication skills
Ability to maintain confidentiality and handle sensitive resident information appropriately
Compassionate, dependable, and patient-centered approach
Ability to safely assist residents with transfers and mobility
Strong commitment to resident safety, dignity, and customer service
Ability to work independently while also being an effective member of the interdisciplinary team

Nice To Haves

Previous experience in a skilled nursing, long-term care, healthcare, or medical records setting preferred

Responsibilities

Coordinate and transport residents safely to and from medical appointments, outpatient programs, hospitals, and community facilities.
Develop and follow a daily transportation schedule based on resident needs and appointment priorities.
Coordinate the transportation of new admissions and returning residents from hospitals and other healthcare facilities.
Communicate professionally with hospitals, physician offices, clinics, and outside providers regarding appointment and transportation needs.
Observe residents during transportation and promptly report any changes in condition or concerns to nursing staff.
Assist residents with safe transfers, mobility, and positioning as directed by the clinical team.
Ensure residents have necessary belongings, paperwork, and information prior to leaving for appointments.
Notify nursing leadership of appointment changes, delays, cancellations, or transportation concerns.
Provide hydration and help ensure resident comfort throughout transportation.
Maintain the facility vehicle in a clean, safe, and professional condition.
Complete required vehicle inspections and promptly report maintenance or safety concerns.
Protect resident belongings and maintain professionalism and confidentiality at all times.
Maintain resident medical records in an accurate, organized, complete, and confidential manner.
Assist with filing, scanning, uploading, indexing, and organizing resident clinical documentation.
Review medical records for missing, incomplete, or improperly filed documentation and follow up with the appropriate department or team member.
Assist with maintaining both electronic and paper medical records according to facility policies and procedures.
Process authorized requests for medical records and ensure information is released only to appropriate individuals or organizations.
Assist with obtaining hospital records, physician documentation, laboratory results, diagnostic reports, and other clinical information as needed.
Prepare and organize necessary medical documentation for resident appointments and outside consultations.
Ensure documentation received following resident appointments is routed to the appropriate nursing or clinical team member.
Assist with organizing records for new admissions, hospital returns, transfers, and discharges.
Support nursing leadership with medical record audits and documentation follow-up.
Track outstanding records and communicate with outside providers to obtain needed documentation.
Maintain resident confidentiality and safeguard protected health information in accordance with facility policies and applicable privacy requirements.
Work collaboratively with Nursing, Admissions, Social Services, Therapy, and other departments to support accurate and timely resident documentation.
Complete other medical records, transportation, and administrative duties as assigned.

Benefits

Comprehensive Health, Dental & Vision Insurance
$100–$150 Monthly Company HSA Contribution to help offset employee-only medical insurance costs
Daily Pay Option through Tapcheck
BenefitHub Employee Discounts
401(k) Retirement Plan
Employer-Paid Life Insurance, 1x annual salary, up to $100,000
Paid Time Off & Flexibility
Personal Day Benefit
Pet Insurance
One-to-One Health TextCare, providing 24/7 access to healthcare providers by text for primary care and urgent care needs at no cost to employees
Voluntary Life & Accidental Death & Dismemberment (AD&D)
Critical Illness Insurance
Hospital Indemnity Insurance
Accident Insurance
Short-Term & Long-Term Disability
Employee Assistance Program (EAP)
Tuition Reimbursement Program