Medical Transportation Communication Specialist - Atrium Health Mint Hill Med Center Air FT
About The Position
This is a full-time position at Atrium Health Mint Hill Med Center Air, operating radios, computer systems, and other equipment associated with MedCenter Air. The specialist will coordinate all aspects of missions, monitor transport units, and maintain safety as a priority. Responsibilities include collecting and maintaining accurate records, confirming scheduled transports, and managing supplies and equipment cost-effectively. The role involves working in an indoor office environment that can transition to a fast-paced, high-stress setting requiring multitasking and rapid decision-making. Excellent verbal and written communication skills are essential, and light lifting may be required.
Requirements
- High School Diploma or GED required
- Current EMT certification required or must obtain EMT certification within one year of hire.
- IAMTCS Certified Flight Communicator (CFC) certification or equivalent must be obtained within one year of hire and must be maintained throughout employment.
- Excellent verbal and written communication skills.
- Ability to function well in high stress situations with limited assistance.
- Must be able to make rapid, appropriate decisions that assures the safety of the flight crew and patient.
Nice To Haves
- Associates Degree preferred.
- EMT-P certification preferred.
- 2 years of previous EMS/Fire/Law Enforcement/Critical Care dispatching experience preferred.
- 1 year previous flight coordination (Rotor and/or Fixed Wing) experience preferred.
Responsibilities
- Operates all radios, computer systems, and other equipment associated with MedCenter Air.
- Possesses knowledge of range, capabilities and limitations of aircraft and vehicles.
- Ensures the most appropriate mode of transport and vehicle is assigned to each request.
- Coordinates in a timely manner all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority.
- Collects and maintains accurate records of information; including pre and post-transport patient documentation and transport records.
- Confirms prescheduled transports on day of transport.
- Demonstrates appropriate management and cost effective use of supplies and equipment.
- Submits department changes and credits in a timely manner.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
