Medical Technology Implementation Specialist

Utah Valley Pediatrics•Provo, UT

12d•Onsite

About The Position

About UVP We are a growing pediatric practice serving families across multiple locations. Our mission is to provide high-quality, compassionate care while creating efficient, supportive systems for our providers and staff. As we continue to expand and adopt new technology, we are looking for someone who can lead implementation efforts and ensure our systems truly support day-to-day operations. Position Overview The Medical Technology Implementation Specialist will lead the planning, coordination, and execution of technology projects across all clinic locations. This role is responsible for implementing new systems, optimizing existing tools, and ensuring smooth adoption by staff and providers. This position works under the direction of the Director of Operations and collaborates closely with the administrative leadership team to support operational and technology initiatives across the organization. Work Schedule: 30-35 hours a week, in office, between 8:00 am-5:00 pm(hours are flexible)

Requirements

Experience in healthcare technology, EMR/EHR systems, or clinical operations
Strong project management and organizational skills
Ability to work across multiple locations and teams
Strong communication skills with both clinical and non-clinical staff
A proactive, problem-solving mindset with a focus on efficiency
Must be fully vaccinated, including the annual influenza. If an accommodation is needed due to medical or religious reasons, an exemption form can be requested.

Nice To Haves

Experience in a pediatric or multi-site physician practice
Experience with eClinicalWorks or similar systems
Project management experience

Responsibilities

Project Management & Rollouts: Lead end-to-end implementation of new technology initiatives across multiple clinic locations
Develop project plans, timelines, and communication strategies
Coordinate with clinic managers, providers, IT vendors, and leadership to ensure successful execution
Ensure projects stay on track across all sites
Workflow Optimization: Evaluate current workflows in front office, clinical, and billing processes
Identify inefficiencies and implement system-based solutions to improve operations
Standardize best practices across locations while allowing for necessary site-specific needs
System Configuration & Support: Configure and optimize EMR/EHR systems (e.g., eClinicalWorks or similar platforms)
Troubleshoot issues and partner with IT/vendors for resolution
Test system updates and new tools before rollout
Training & Adoption: Develop and deliver training for new systems and workflows
Support office managers and “super users” in each location
Create simple, clear documentation and tip sheets
Help teams feel confident and supported during change