About The Position

This position performs accurate, precise, and timely laboratory testing to support the diagnosis and management of human illness. Work uses automated and computerized systems as well as manual methods. The role is responsible for quality control, instrument operation, maintenance, and troubleshooting, and may include teaching and training without serving in a leadership position. It handles blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other blood-borne pathogens. The position performs complex analyses of body fluids and tissues, evaluates the reliability of analytical data before releasing patient results, interprets information, and troubleshoots procedures and instruments. It applies knowledge of medical correlations, laboratory parameters, physiological factors, medication effects, and treatments to assess result validity. The role also provides customer service to clinicians, clients, patients, and families; carries out quality assurance and equipment maintenance; and maintains professional knowledge, competencies, and required education. As part of a High Reliability Organization, the position requires attention to safety, quality, and efficiency. The job profile is an overview and may change; it is not an exhaustive list of duties.

Requirements

  • Bachelor of Science degree, or completion of all required bachelor's degree coursework and completion of ASCP certification.
  • Registration by the American Society of Clinical Pathologists (ASCP); AMT certification is considered equivalent to ASCP.
  • Superior customer service skills.
  • Experience in an automated clinical laboratory.

Responsibilities

  • Perform complex analyses of body fluids and tissues and determine the reliability of analytical data before releasing patient results.
  • Interpret laboratory information and make judgmental decisions; troubleshoot technical procedures and instruments.
  • Use knowledge of medical correlations, laboratory parameters, physiological factors, medication effects, and treatments to assess laboratory data validity.
  • Evaluate new testing methodologies and practices using appropriate testing techniques.
  • Demonstrate safety and infection-control practices.
  • Provide mentorship to new laboratory associates and students.
  • Provide customer service to clinicians and clients, communicate professionally by telephone with physician staff offices, clinical staff, and laboratory associates, and communicate with patients and families using service recovery when needed.
  • Perform quality-control checks on procedures, equipment, reagents, and stains; document and interpret QC data to determine the validity of patient results and verify instrument performance.
  • Document and review maintenance logs to support optimum system performance and prevent equipment failures.
  • Remain current in the field, train new employees and students, and maintain competencies and mandatory education requirements (ACE).
  • Perform miscellaneous duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service