Medical Technologist 2

Jackson Health•Miami, FL

About The Position

Medical Technologist 2 performs professional medical technology supervisory work or comparable independent work in diagnostic testing and procedures in a large clinical laboratory at a county hospital. The position provides technical supervision for a unit within a clinical laboratory division, such as microbiology, hematology, chemistry, or serology and urinalysis, and performs the unit’s more difficult tests. The role includes discussing laboratory results with medical staff and demonstrating procedures for residents or technology students. Some incumbents independently perform complex tests, take responsibility for results, repeat tests when results are abnormal or atypical, and assist with specialized development or quality-control work. The emphasis is on daily technical supervision of technologists and laboratory assistants, accuracy of diagnostic results, and administrative control of standardized tests performed manually or automatically. The position also supports workflow, quality control, equipment maintenance, staff training and competency, scheduling, supply ordering, and service improvement. Work is performed under general supervision by a professional superior, who discusses complex problems and evaluates work for professional quality.

Requirements

  • Generally, 3 to 5 years of related experience.
  • Associate's degree in a related field.
  • Valid Florida license as a Medical Technologist in the area of specialty.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to handle difficult and stressful situations with professional composure.
  • Ability to understand and follow instructions.
  • Ability to exercise sound and independent judgment.
  • Knowledge and skill in using job-appropriate technology and software applications.

Nice To Haves

  • Bachelor's degree in a related field.
  • ASCP Certification.

Responsibilities

  • Produce accurate results and outcomes according to age-specific standard operating procedures.
  • Verify that patient identifying information on specimens matches work documents, avoiding clerical or data-entry errors and omissions.
  • Coordinate simultaneous series of procedures accurately and complete patient and quality-control procedures within defined time limits.
  • Interpret patient and quality-control samples or procedures, identify abnormal or incorrect results, and take appropriate action according to protocol.
  • Recognize and document efforts to resolve equipment or procedural problems, and notify a supervisor when necessary.
  • Complete routine tasks without direct supervision, consult the supervisor for additional assignments, and follow assignments through to completion.
  • Oversee or perform preventive maintenance and document corrective actions.
  • Prioritize workload in response to STAT requests according to protocol and learn new procedures and assignments within mutually agreed time frames.
  • Maintain appropriate supply inventory and stocked working supplies; keep minimum stored supplies available and order laboratory supplies.
  • Adapt to changes in work assignments and, when requested, adjust personal schedule for patient care.
  • Maintain cleanliness and practice infection control to protect patients, coworkers, and self.
  • Take ownership of issues and follow them through resolution; maintain current knowledge of procedure revisions and professional advances.
  • Offer solutions to improve efficient and effective laboratory service.
  • Maintain neat, legible, organized, and appropriately dated and initialed records, and organize work according to the section procedure manual.
  • Perform other duties after appropriate notification and training, as well as other related duties as assigned.
  • Assist in organizing and directing workflow; communicate regularly with subordinates and supervisors and provide initial non-technical resources for routine problems.
  • Demonstrate practical decision-making, leadership, empathy, creativity, fairness, and support for employee empowerment and participation.
  • Prepare and record proficiency testing or perform other specialized tasks according to protocol.
  • Take charge of the department when supervisors are absent and assist with providing adequate staffing.
  • Review quality-control records monthly and take corrective action as appropriate; review daily QC/PM sheets for completeness when in charge and review and file monthly PM sheets according to department protocol.
  • Ensure linearity, instrument correlation, calibrations, and preventive maintenance/service are completed according to schedule.
  • Prepare monthly and weekly schedules as requested by the supervisor.
  • Assist technologists and other staff with technical and non-technical questions.
  • Assist with implementation of new equipment and test methodologies and act on recommendations for improvement.
  • Monitor service indicators and address poor performance or service; motivate staff and foster teamwork.
  • Assist with hiring, provide initial departmental orientation and job training, and train new employees using standard operating procedures.
  • Verify new employee competency after initial training, at six months, and annually thereafter; maintain current training and competency records.
  • Monitor employee performance, productivity, work patterns, and adherence to age-specific laboratory standard operating procedures.
  • Document unusual situations affecting laboratory operations in the daily communication book and notify the supervisor.
  • Prepare employee performance evaluations and submit them to the Assistant Clinical Manager for approval four weeks before the due date; assist the supervisor with disciplinary actions according to protocol.
  • Perform duties in all areas of responsibility and interact with supervisors and team members to support timely, quality patient care.
  • Monitor pending work and ensure completion within established turnaround times; communicate shift issues to the incoming supervisor or designee.
  • Follow departmental policies and procedures and demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
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