Medical Technician (Med Tech) / Administrative Specialist II (Beaufort - Coastal Empire)

State of South Carolina • Beaufort County, SC

1d • Onsite

About The Position

Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Med Tech/Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Coastal Empire Mental Health Center (CEMHC), Beaufort Clinic, 1050 Ribaut Rd., Beaufort, SC 29902. As the Med Tech, working under direct supervision of the Area Coordinator, you will perform administrative duties in support of staff in the assigned clinic of the Coastal Empire Mental Health Center.

Requirements

• High school diploma and two (2) years of clerical experience; OR associate degree in secretarial science or other related field; OR 3 years of clerical experience.
• A minimum of one year experience in medical billing/coding as well as ability to work with electronic medical records.
• Able to work independently.
• Able to type 35 wpm.
• Provide back-up for other clerical positions at the clinic.
• Able to work evening clinics on a rotation basis with other staff if required.
• Attend in-service training as approved by supervisor.
• Will work closely with nurses, nurse practitioners, and MDs for guidance on prescription access assistance.
• Be able to complete Managing Agitation in the Psychiatric Setting (MAPS) certification.
• Have knowledge of office management policies, practices and procedures.
• Have working knowledge of the care and operation of standard office equipment & machines.
• Be able to work independently and maintain filing systems.
• Collect, compile and assemble information.
• Be able to maintain effective working relationships with staff and the public.

Nice To Haves

• Bilingual abilities in English and Spanish (or another language) are a plus.

Responsibilities

• Complete Patient Assistance Program (PAP) applications and documentation for Center patients.
• Under direction of Center prescribers, perform Prior Authorization (PA) process for patient prescriptions, including coordination with prescribers, completion of all relevant documentation, communication with pharmaceutical companies, pharmacies, insurance companies and coordination with Center staff.
• Under supervision, will do medication inventory tasks.
• Take messages from refill line, monitor pharmacy fax line, fax out requests for medical records, maintain important forms and supplies, and any other clerical duties as needed for Center medical staff (MDs, APRNs, RNs).
• Coverage of front desk as needed.
• Under direction of assigned treatment team, perform tasks to obtain specialized medical records by developing processes and relationships with outside agencies.
• Make calls to schedule patients for medical providers when directed.
• Obtain vital signs for appointments when directed.
• May input medication orders and electronic medical record documentation under supervision of medical staff.
• Provide support for medical staff scheduling as needed for the Center.
• Cross-train to fill-in for similar duties at front desk when needed.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED