Medical Systems Analytics & Reporting Specialist

Avispa Technology•South San Francisco, CA

1d•Hybrid

About The Position

A leading electronics testing company is seeking a Medical Systems Analytics & Reporting Specialist to support the Medical Education & Communication team. This role will serve as a key liaison between business and technical stakeholders, leading system optimization, analytics, reporting, automation initiatives, and data-driven operational improvements across Medical Affairs functions.

Requirements

5+ years of experience in systems administration, business analytics, reporting, or a related field.
Advanced expertise with Salesforce systems, Tableau, and/or Qlik dashboards, and Google Workspace tools.
Strong understanding of Medical Affairs and Medical Information business operations within the pharmaceutical industry.
Demonstrated experience leading complex projects and managing multiple stakeholders simultaneously.
Strong analytical skills with the ability to translate raw data into strategic insights, visual dashboards, and actionable recommendations.
Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
Outstanding attention to detail with strong investigational, analytical, and complex problem-solving abilities.
Ability to work independently, exercise sound judgment in ambiguous situations, and manage multiple priorities effectively.
Strong interpersonal, collaboration, influencing, and customer-service skills with the ability to build rapport across cross-functional teams and stakeholders.

Responsibilities

Serve as the infrastructure lead and primary point of contact for business partners by managing system requirements, supporting platform optimization, coordinating system transitions/implementations, and conducting user training on systems, access, and best practices.
Partner with cross-functional teams to manage data systems and reporting solutions, identify automation opportunities, improve operational efficiency, and ensure successful adoption of new tools and processes.
Analyze portfolio trends, organizational metrics, and business performance data to deliver actionable insights, strategic narratives, dashboards, and automated/custom reports supporting Medical Education & Communication initiatives.
Conduct system audits to maintain data integrity and compliance, document workflows and work instructions, and provide ongoing technical support to maximize system utility and reporting accuracy.
Lead complex projects and stakeholder collaboration efforts while supporting ad hoc analytics, reporting, and process improvement initiatives across Medical Affairs and Medical Information operations.