Medical Support Specialist

ForTheVeteran • Nashville, TN

4d • $18 - $20 • Remote

About The Position

ForTheVeteran is a medical consulting company that partners with veterans to help them navigate the VA disability compensation process. The company's in-house medical team consists of experts who assist veterans in identifying claims most valuable to their unique medical conditions. The core values of the company include being a lifelong learner, commitment to the veteran's best interest, solving tomorrow's problems today, building mutual trust, going the extra mile, recognizing that no one is just a number, and believing that attitude is everything.

Requirements

• Hardworking, self-motivated medical professional passionate about making a difference in the lives of disabled veterans.
• At least one year of experience as a Certified Nursing Assistant, Medical Assistant, Nurse Tech, or Medical Receptionist. Work in a Customer Care role may be considered.
• Exceptional written and verbal communication skills, with the ability to effectively engage and build rapport with veterans over the phone.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Comfortable working in a fully remote environment, with access to reliable internet connection and a quiet workspace.
• Must be within Tennessee to be considered.

Nice To Haves

• Affinity for learning.
• Knowledge of VA benefits and the claims process is preferred but not required as the selected applicant will undergo extensive training.

Responsibilities

• Work closely with the dedicated Medical Team and the veterans served.
• Conduct pre-scheduled phone conversations with clients to discuss upcoming medical exams related to their disability claims.
• Assist the Client Care team as needed.
• Identify claims most valuable to veterans' unique medical conditions.

Benefits

• Full-time, fully remote position
• Two weeks of PTO annually, with additional weeks awarded based on time with the company (After 90 days)
• Paid holidays
• Medical/Dental/Vision available at start
• Opportunities for professional development and advancement in a fast-growing company
• Comprehensive training and ongoing support
• Meaningful work that makes a difference in the lives of disabled veterans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed