Medical Support Assistant

Chenega Government Mission Solutions•Pawnee, OK

About The Position

Chenega Government Mission Solutions, LLC, a Chenega Professional Services company, is seeking a Medical Support Assistant to support the Pawnee Indian Health Center in Pawnee, Oklahoma. This position serves as a floater based on clinic needs and may support multiple departments during a pay period. The role provides appointment scheduling and check-in, clerical and public-facing support, timekeeping, assistance with community events, and immunization registry data entry and review.

Requirements

High school diploma or GED equivalent.
Good communication and people skills.
Good work ethic, punctuality, and ability to work scheduled days.
Working knowledge of Microsoft Windows.

Responsibilities

Schedule appointments for the assigned health center using the computerized electronic appointment system; respond to appointment requests by mail, telephone, or in person and record appointment dates and times.
Notify patients when appointments are rescheduled, cancelled, or missed; check in patients arriving for appointments or walk-in clinic visits; identify broken appointments for provider review and reappoint as necessary.
Type and proofread appointment reminders and patient correspondence, and mail appointment reminder letters.
Type memorandums, letters, forms, and reports in final format, including potentially confidential materials.
Receive and process incoming appointment desk mail and process outgoing departmental mail when needed using postage equipment.
Answer telephone calls, take and relay messages, and respond to telephone messages.
Receive visitors, answer public questions, and assist with retrieval and research of recorded documents.
Organize and maintain routine and confidential records and correspondence files.
Serve as timekeeper for health center staff.
Receive and process documents and computer-entry information, and file documents.
Interpret routine Community Health policies and decisions as necessary and provide related information to the public.
Copy and maintain forms and pamphlets needed for patient care in the Community Health Program.
Assist with preparation, distribution, cleanup, and cataloging of materials for community events, and provide event clerical support as determined by the DPHN or designee.
Collect and accurately enter historical immunization data into the Pawnee IHS EHR and OSIIS state registry.
Review the active immunization registry monthly and report findings.