Medical Support Assistant

Military Treatment Facilities under DHA • Fort Leavenworth, KS

1d • Onsite

About The Position

This position is located at Munson Army Health Clinic, Fort Leavenworth, Kansas, and is a Direct Hire Solicitation. The Medical Support Assistant coordinates patient scheduling activities to help ensure the smooth flow of daily services, verifies patient enrollment and eligibility for treatment, and assists with reviewing referrals to specialty clinics within the Military Treatment Facility. The role also includes reviewing medical-record documents for accuracy and initiating telephone consultations for providers to enter referrals and authorizations.

The position is designated Mission Essential and Inclement Weather Essential. The incumbent must report during contingency operations, natural disasters, extreme weather, or other emergencies and make every attempt to report on time or remain on duty during severe weather. Appointment may require a suitability or fitness determination following a background investigation. Selectees must consent to seasonal influenza vaccination or provide a recognized exemption. Immunization screening is required, including hepatitis B immunization for positions with direct patient contact; other immunization proof may be required depending on the position.

Requirements

• Applicants must be U.S. citizens.
• Meet the basic qualification through one year of specialized experience performing receptionist duties, scheduling appointments, and referring patients to appropriate treatment sections; or four years of education above high school at an accredited business, secretarial, or technical school, junior college, college, or university; or a qualifying combination of education and experience totaling at least 100% of the requirements.
• Provide a resume clearly describing relevant experience; transcripts are required when qualifying based on education.
• Foreign education used to meet qualification requirements must be evaluated by a qualified private organization as equivalent to U.S. accredited education, or receive full credit at a U.S.-accredited college or university.
• Provide proof of U.S. citizenship.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Consent to seasonal influenza vaccination or provide a recognized exemption.
• Complete immunization screening; hepatitis B immunization is required for positions with direct patient contact, and other immunization proof may be required depending on the position.
• Complete a suitability or fitness determination, as applicable, including a background investigation.
• A one-year trial or probationary period may be required.
• Use direct deposit for pay.
• Report to work during designated mission-essential and inclement-weather-essential operations.

Responsibilities

• Coordinate patient scheduling activities to ensure a smooth flow of daily services.
• Verify patient enrollment and eligibility for treatment.
• Assist in reviewing referrals to specialty clinics within the Military Treatment Facility.
• Review medical-record documents to ensure information is accurate.
• Initiate telephone consultations for providers to enter referrals and authorizations.
• Report to work during contingency operations, natural disasters, extreme weather, and other emergencies; make every attempt to report on time or remain on duty during severe weather.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED