Medical Support Assistant

Salt River Pima-Maricopa Indian Community • Scottsdale, AZ

3d • Onsite

About The Position

River People Health Center (RPHC) is seeking skilled and compassionate Behavioral Health Medical Support Assistant to provide trauma-informed front desk and administrative support for SRPMIC Community Members and other tribal members. The Salt River Pima-Maricopa Indian Community (SRPMIC) is a sovereign tribe located in the metropolitan Phoenix area. Bounded by the cities of Scottsdale, Tempe, Mesa and Fountain Hills, the Community serves over 9,000 tribal members, and all people conduct business over approximately 96 square miles of residential, agricultural and commercial lands, as a full-service government entity. Working at River People Health Center offers a unique opportunity to serve in a state-of-the-art facility that prioritizes patient-centered care. Working for Behavioral Health, you are the first point-of-contact for visitors and patients. This position will facilitate patient admission, assemble patient records, and perform tasks regarding patient admission. This position may reinvolve customer service with members of the public or visitors. This position will also assist with coordination appointments and referrals with medical specialists and may arrange transportation for clients. Providing trauma informed administrative support is an essential function, maintaining awareness of medically emergent situations is required.

Requirements

• Familiarity with medical office standards, processes and procedures
• High school diploma or GED required
• Current CPR certification preferred
• Employees in, and applicants applying for, jobs providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X. “Investigation of Persons Working With Children”.
• New hires in clinical roles must present valid BLS certification (Healthcare Provider BLS for clinicians) prior to the first day of patient care.
• Ensures all patient information is kept confidential and complies with Health Insurance Portability and Accountability Act (HIPAA) regulations and SRPMIC HHS policies and procedures
• Prior to hire as an employee, applicants will be subject to drug and alcohol testing.
• Will be required to pass a pre-employment background/fingerprint check.

Nice To Haves

• 2-year technical, vocational or college degree preferred

Responsibilities

• Facilitate patient admission
• Assemble patient records
• Perform tasks regarding patient admission
• Customer service with members of the public or visitors
• Assist with coordination appointments and referrals with medical specialists
• Arrange transportation for clients
• Provide trauma informed administrative support
• Maintain awareness of medically emergent situations

Benefits

• Competitive salary
• Comprehensive employee benefit program
• 15 paid holidays
• Paid birthday leave
• Paid Annual Leave
• Sick Leave
• 401(k) retirement plan with 5% Employer contribution
• Additional contribution match up to 3%
• Rich Health Benefit plans, including medical, dental, vision, life and disability insurance.
• Wellness Program – Earn credits toward cash or paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED