Medical Store Clinical Supervisor

Norco, Inc. • Bend, OR

2d • Onsite

About The Position

Norco is currently seeking an individual to fill our Medical Store Clinical Supervisor position. The Medical Store Clinical Supervisor ensures the smooth operation of the department when managing the team and to perform all duties in an efficient yet timely manner.

Requirements

• CRT, RN, LPN or RRT or eligible for any of the preceding certifications
• Ability to effectively supervise and manage personnel
• Strong organizational and problem solving skills
• Detail oriented
• Excellent public relations and customer service skills
• Ability to learn new equipment and technologies quickly
• Ability to lift up to 50 lbs. frequently and over 100 lbs. occasionally to a height of 36 inches
• Strong negotiation skills
• Good rapport with physicians, referral agencies, etc.
• Ability to accurately enter data into computer and acquire a working knowledge or any software applications necessary to the position

Responsibilities

• Plan, implement and document staff meetings and education programs
• Evaluate, document and rectify all safety hazards in and around the office and warehouse
• Work with store personnel and clinical specialists to meet all customer requirements
• Assist the manager with the hiring process
• Monitor employee performance along with perform annual performance appraisals, schedule and execute for all employees in the department
• Oversee and schedule on-call after hour’s efforts
• Coordinate staffing schedules, track employee attendance, punctuality, and vacation time
• Lead, train, develop and motivate department’s employees
• Prioritize and delegate job tasks to staff to ensure timely completion
• Work with patients, physicians, therapists, insurance companies and referral sources to optimize the equipment needs for clients
• Perform evaluations in homes, clinics, nursing facilities and hospitals when required
• Troubleshoot equipment related to oxygen and respiratory services during business hours and when needed after regular business hours, weekends and holidays
• Work with customer service staff to coordinate respiratory-related discharges
• Answer billing and other customer questions or direct customer to proper billing personnel
• Make deliveries when necessary
• Perform other tasks as assigned or necessary

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco through United Heritage
• Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed