Medical Staff Associate

LFB•High Point, NC

5d•Onsite

About The Position

This role involves greeting and registering new plasma donors, conducting screening procedures, and determining donor eligibility through interviews and physical examinations. The Medical Staff Associate will also educate donors on testing, risks, and consent, and provide counseling for unacceptable test results. They will initiate and assist in donor investigations, evaluate and attend to donor adverse events, and follow all standard operating procedures for medical emergencies. A key aspect of the role is maintaining thorough knowledge and compliance with all state and federal regulations, Standard Operating Procedures, OSHA, CLIA, cGMP, and internal Company Procedures. The position requires maintaining open communication with management, a positive and professional demeanor, accepting performance feedback, and regular attendance.

Requirements

High school diploma or equivalent required
Actively licensed or certified in the state where performing duties: Emergency Medical Technician (EMT) Basic, Intermediate, Advanced, or Paramedic, Licensed Practical Nurse (LPN), Licensed Vocation Nurse (LVN), Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)
Cardiopulmonary Resuscitation (CPR) certification required
Strong oral and written communication skills
Ability to read and interpret directions and instructions
Perform basic math calculations
Basic computer skills
Reasoning ability to identify, interpret and apply appropriate information

Nice To Haves

Minimum one (1) year work experience preferred

Responsibilities

Greet and register new plasma donors into the donor management computer system
Conduct screening procedures to include taking blood pressure, pulse, temperature, weight, and arm checks
Perform finger sticks to test donors for hematocrit testing and total protein testing utilizing screening equipment
Monitor the electronic donor questionnaire system
Determine donor eligibility by performing donor eligibility assessments, to include; medical history interview, physical examination, educating donor on donor testing, HIV/AIDS virus, donation risks, informed consent, confidential self-exclusion, and reviewing Serological Protein Electrophoresis (SPE) testing as necessary
Provide counseling to Donors regarding unacceptable test results
Initiate and assist in donor investigations regarding Post Donation Information
Evaluate and attend to donor adverse events during the donation process
Follow all standard operating procedures for all medical emergencies, to include communication with the Center Medical Director and donor transport to emergency medical care facilities
Communicate and seek direction from Center Medical Director and Center Management as necessary
Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
Maintain an open line of communication with Management
Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
Ability to accept performance feedback in a professional manner
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
Other duties as assigned