Medical Staff Associate

LFB Biotechnologies•High Point, NC

About The Position

The Medical Staff Associate registers plasma donors, conducts donor screening and eligibility assessments, monitors donor health during donation, and responds to adverse events and medical emergencies. The role requires compliance with applicable regulations, company procedures, and safety and quality standards, along with professional communication with donors, coworkers, vendors, and management.

Requirements

  • High school diploma or equivalent required.
  • Actively licensed or certified in the state where duties are performed as an EMT Basic, Intermediate, Advanced, or Paramedic; LPN; LVN; RN; NP; or PA.
  • CPR certification required.
  • Strong oral and written communication skills.
  • Ability to read and interpret directions and instructions.
  • Ability to perform basic math calculations.
  • Basic computer skills.
  • Reasoning ability to identify, interpret, and apply appropriate information.

Nice To Haves

  • Minimum one year of work experience preferred.

Responsibilities

  • Greet and register new plasma donors in the donor management computer system.
  • Conduct screening procedures, including measuring blood pressure, pulse, temperature, and weight, and performing arm checks.
  • Perform finger sticks and use screening equipment to test hematocrit and total protein; monitor the electronic donor questionnaire system.
  • Assess donor eligibility, including interviewing donors about medical history, conducting physical examinations, educating donors about testing, HIV/AIDS, donation risks, informed consent, and confidential self-exclusion, and reviewing SPE testing as necessary.
  • Counsel donors regarding unacceptable test results.
  • Initiate and assist with donor investigations regarding Post Donation Information.
  • Evaluate and attend to donor adverse events during the donation process.
  • Follow procedures for medical emergencies, including communicating with the Center Medical Director and arranging donor transport to emergency medical facilities.
  • Communicate with and seek direction from the Center Medical Director and Center Management as necessary.
  • Learn and comply with applicable state and federal regulations, the Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
  • Maintain familiarity with applicable company and departmental policies and procedures, and learn and follow new policies or procedures as introduced.
  • Maintain open communication with management.
  • Maintain a positive and professional demeanor with donors, employees, and vendors.
  • Accept performance feedback professionally.
  • Attend scheduled shifts and mandatory meetings regularly and arrive on time.
  • Perform other duties as assigned.
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