Medical Staff Assistant

Surgery Partners CareersLaguna Hills, CA
Onsite

About The Position

Responsible for performing or assisting with a variety of tasks in a clinical setting including: patient preparation, physical and drug screen collection, sterile techniques, instrument care, medications and injections procedures. Communicates with patients, physician offices and testing facilities.

Requirements

  • High school diploma or equivalent
  • Knowledge of clinic policies and procedures.
  • Knowledge of computer systems, programs and spreadsheet applications.
  • Knowledge of medical terminology.
  • Skill in gathering and reporting claim information.
  • Skill in written and verbal communication and customer relations.
  • Skills in working with Windows based software systems.
  • Ability to work effectively with patients, medical staff and external agencies.
  • Ability to deal courteously with internal and external customers.
  • Ability to accurately, efficiently and professional perform in a complex and busy health care environment.
  • Ability to work independently as well as an integral part of the patient care team.
  • Ability to prioritize multiple tasks and effectively handle high volume of interactions required.

Nice To Haves

  • Prior health care experience and/or training is preferred.
  • Bilingual (Spanish) a plus.

Responsibilities

  • Taking medical histories and recording vital signs.
  • Explaining treatment procedures to patients.
  • Preparing patients for examination.
  • Assisting the physician during the examination.
  • Perform routine administrative and clinical tasks to keep the offices of physicians, and other health practitioners running smoothly.
  • Instruct patients about medications.
  • Prepares exam rooms for patient visits; measures vital signs, data collection and appropriately documents information.
  • Document current medications and prescriptions that need to be renewed.
  • Instructs patient how to prepare for the physician (assisting as necessary).
  • Anticipates/sets up special equipment and/or supplies needed for the visit.
  • Alerts the physician when patient is ready and communicates pertinent clinical information.
  • Assists patient through check-out process when visit is complete.
  • Cleans and prepares room for next patient.
  • Responds to needs to expedite visits and keep on schedule.
  • Assists the physician with patient care during the visit.
  • Adheres to hand hygiene and standard precaution guidelines.
  • Provides care appropriate to age group of patients in practice setting and documents data per practice protocols age-appropriate vital signs measurements.
  • Perform other duties as required.
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