Medical Specialist, LVN

LifeStream•El Paso, TX

88d•Onsite

About The Position

The Medical Specialist evaluates potential plasmapheresis donors and provides limited emergency care, including administering medications or treatments within the scope of their licensure or certification, training, and applicable Standard Operating Procedures (SOPs). The role determines donor suitability, conducts interviews and screening examinations, reviews test results, obtains informed consent, manages medical incidents, and counsels donors who are unsuitable or need follow-up. It also involves responding to emergencies, maintaining medical records and logs, following safety and confidentiality requirements, and providing professional service to donors and other customers. The position requires current state licensure and CPR certification, strong donor assessment and communication skills, computer literacy, and the ability to manage emergencies calmly. Graduation from a state-accredited nursing, EMT, or paramedic training program is required. Plasma-center experience is a plus; at least two years of clinical or hospital experience is preferred. The work environment has moderate noise, may involve brief exposure to freezing temperatures, and may entail exposure to bloodborne pathogens.

Requirements

Graduation from a nursing, EMT, and/or Paramedic training program accredited by the state in which the donor center operates.
A valid LVN, RN, EMT, and/or Paramedic license for the state in which the center operates; licensure must be maintained.
Current CPR certificate in the state in which the center operates.
Excellent donor assessment skills.
Ability to manage emergency situations in accordance with standard medical care practices and with a calm demeanor.
Proficient computer literacy, including Word and basic spreadsheet capabilities.
Ability to maintain confidentiality.
Good customer service and interpersonal communication skills.
Excellent verbal and written communication skills for internal and external communication.
Basic math skills related to donor eligibility, recognition, and draw information.
Ability to read and comprehend written procedures and instructions.
Ability to work flexible shifts.
Ability to analyze errors and make effective corrections to prevent recurrence.
Knowledge of applicable regulations and standards.
Attention to detail and ability to teach others.
Ability to work in a team environment and participate as an active team member.
Integrity to admit an error or possible error that could result in the release of an unsafe product.
Ability to resolve internal and external customer service problems positively.

Nice To Haves

Experience in a plasma center environment.
Minimum two years’ experience in a clinical or hospital setting is preferred.
Valid Driver’s License is preferred.
Bilingual skills may be required at the organization’s discretion to meet business needs.

Responsibilities

Determine new donor suitability and educate donors about plasma donation.
Obtain informed consent and explain procedures, hazards, and potential adverse events, while giving donors the opportunity to decline participation.
Conduct confidential donor interviews and perform medical histories and screening physical examinations.
Assess screening and laboratory results to determine initial and continuing donor suitability.
Complete forms and document comments, donor assessments, and discussions of special situations with the plasma center physician.
Manage donor medical incidents and provide routine emergency care according to SOPs; contact the Physician or Medical Director for instructions and emergency medical services or a local hospital when needed.
Periodically check the emergency medical kit to ensure supplies are present and in date.
Administer medication within the scope of individual licensure.
Review test results, apply SOP requirements for acceptable SPE scan ranges and four-month approvals and grace periods, and assess symptoms that may contraindicate continued donation.
Counsel donors about unsuitable test results, provide notification forms, and refer donors to community facilities for follow-up testing and counseling.
Maintain confidentiality of employee, donor, and center records.
Use the plasma center computer system.
Maintain current professional licensure, certification, and CPR certification.
Keep the work environment clean and efficient and follow environmental health, safety, and OSHA policies and procedures.
Evaluate problems and errors and implement corrective and preventative actions.
Provide timely, accurate, professional, courteous, and friendly customer service to internal and external customers and the public.
Perform other duties as assigned.