Medical Social Worker

Fond du Lac Band of Lake Superior Chippewa•Cloquet, MN

13d•$30 - $45

About The Position

The Medical Social Worker works within the Human Services – Medical Services division at the Center for American Indian Resources & Min No Aya Win Human Service Center and reports to the Director - Medical. This full-time role supports patients and families in navigating inpatient care, discharge transitions, referrals, insurance coverage, community resources, and other medical and social service needs. The position works collaboratively with medical providers, interprofessional teams, outside facilities, social services, home care providers, and other departments to coordinate culturally appropriate care and advocate for patients. The position requires a master’s degree in social work and a valid U.S.-issued driver’s license. Medical background and inpatient or hospital experience are desired. Travel is required. The role is exempt and salaried, with a stated pay rate of $29.87 to $44.81 and a $5,000 bonus with a two-year commitment. The probationary period is 90 days for full-time employment. Employees are subject to drug and alcohol testing, pre-employment and annual background checks, and immunization review with proof of required vaccinations.

Requirements

Master’s degree in social work.
Valid driver’s license issued in the United States; driving eligibility is determined under FDL-approved guidelines.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all parties involved.
Travel is required.
Subject to drug and alcohol testing under Fond du Lac Reservation Personnel Policies.
Subject to pre-employment and annual background checks.
Subject to immunization review and submission of proof of required vaccinations.

Nice To Haves

Medical background is desired.
Experience in an inpatient or hospital setting is desired.

Responsibilities

Assist clients in navigating inpatient medical stays and support culturally appropriate care in inpatient settings.
Assist clients with obtaining Durable Medical Equipment (DME).
Accept and record referrals from outside providers and ensure their completion; conduct client intake interviews.
Develop plans of care with clients and families when appropriate, offer in-network options, identify alternative resources, and provide follow-up services.
Participate in inter-professional, team-based primary care casework analysis and planning; exchange relevant information with team members and provide feedback to referring providers when appropriate.
Coordinate placement in rehabilitation programs and substance-abuse treatment facilities when necessary.
Assist with hospital discharge planning using shared decision-making to support safe transitions to home, rehabilitation, assisted living, or long-term care.
Help patients obtain insurance coverage for long-term care and understand policy coverage; refer patients to FDL HSD Patient Advocates or care coordinators for assistance obtaining other insurance coverage.
Coordinate patient care conferences, including scheduling with providers, outside agencies, family members, or a power of attorney as applicable.
Assist with forms requiring a provider’s signature, including life-sustaining treatment, disability, medical necessity, school and childcare health, insurance, workers’ compensation, FMLA, DME, and prescription-related forms.
Participate in patient care conferences and advocate for patients by identifying unmet needs and helping develop strategies to address them.
Coordinate care and shelter services for people facing homelessness, sexual violence, or other significant challenges; assist with reporting abuse or neglect to appropriate authorities.
Coordinate care with inpatient facilities not associated with FDL, FDL or county social services, and FDL Home Care or other home care providers.
Assist patients with advance care directives upon request and with Medical Assistance restricted-patient requirements or changes.
Connect veterans with the FDL or county Veteran Service Office and educate patients and families about alternative community resources.
Assist medical department leadership in identifying unmet client needs and ways to address them.
Collaborate across HSD departments, including medical, community health, social services, dental, behavioral health, and substance use, and support collaboration across the healthcare continuum.
Maintain awareness of financial and medical resources in the service area and stay informed about county, state, federal, educational, vocational, and therapeutic programs for Indian people.
Document client services in the electronic health record.
Attend mandatory department training, maintain confidentiality of financial and employee, band member, and client records, and maintain a clean and organized work area.
Respond promptly and professionally to requests, complaints, and problems; represent the Fond du Lac Band and department positively and respectfully in the community.
Maintain proper attendance and punctuality, wear appropriate work attire, and remain flexible in assuming other responsibilities assigned by management.