Medical Social Worker LCSW - Palliative Medicine

Northwestern Memorial Healthcare • Geneva, IL

10d • $36 - $49

About The Position

The Medical Social Worker- SL reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and follows applicable policies, procedures, guidelines, and regulatory and accreditation standards. Through medical social work services, the role assists patients and families with personal and environmental difficulties that may predispose them to illness or interfere with obtaining maximum benefit from medical care. The position provides timely services to patients referred by CNS staff in accordance with physician orders and supports patients and families with psychosocial needs and care planning.

Requirements

• Master’s degree in Social Work.
• Licensed Clinical Social Worker (LCSW).
• Two years of social work experience in the community home health area or a hospital setting.

Responsibilities

• Demonstrate Northwestern Medicine values in daily work and interactions.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or connect them with appropriate people and resources.
• Help patients and customers find their way and provide directions as needed.
• Use effective service-recovery skills to address problems or service breakdowns.
• Support coworkers within and across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.
• Use organizational and unit or department resources efficiently.
• Manage work schedules efficiently and complete tasks and assignments on time.
• Contribute to continuous-improvement opportunities and processes.
• Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
• Provide timely and direct medical social work services to patients referred by CNS staff in accordance with physician orders.
• Assess social and emotional factors that limit patients’ medical treatment plans and assist patients and families with community resources as indicated.
• Consult with physicians and health team members to help them understand psychosocial factors relating to patients’ health and problems.
• Provide counseling to patients and families for short- and long-term planning and decision-making to ensure appropriate interventions are implemented.
• Complete required communications to all staff involved in patient care.
• Attend in-person departmental in-services, meetings, and assigned PI activities; if unable to attend, read and sign the videos and/or minutes.
• Complete required case communication with UM in a timely manner.
• Check voicemail before patient care begins and after patient care has ended for the day.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time